Please review my store and give me feedback

[Luca_scalzo]

I started this store a couple weeks ago, can anyone please review it on mobile and desktop and tell me when i need to improve. The store is called:      printune.shop

[MooseDesk · Accepted solution]

Hi @Luca_scalzo 

Thanks for reaching out to the community. This is MooseDesk - Customer Support Helpdesk/FAQ App. 

You store looks amazing. There's just a couple of things to optimize to increase your conversion rate and enhance UX experience. Check them out:

1. Home Page

•  Slideshow speed is too fast, please slow it down so visitors can have time to check it all out
• Add Product Collection Section: Under the hero banner, add a section that provides a general overview of your product offerings. This helps customers quickly understand what you sell and whether you have what they are looking for.

Here is an example for you: 

• Add About Us section: Include a brief section about you and your store.
• Add a Highlighted Product: feature a winning product

Here's an example:

2. Have an FAQ page.

Reason: Customed products buyer have a lot of questions, include some of most frequently asked ones will help you increase conversion rate

Consider using app like MooseDesk - FAQ Builder to quickly build an FAQ page (for free). Here's an example:

3. Add Customer Support widget

Have a widget with button for order tracking, FAQ will have customize to sort their problems out. Even if they don't, they can send a ticket/chat to you 

We offer a support widget like that for free with Live Chat, Ticket system, FAQ in widget, order tracking, Whatsapp in widget :).

If you ever care about optimize UX  and provide increase retention rate, having such support widget helps a lot.

—

As an expert/enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.

If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.