Prices changing

JoMo1946
Tourist
3 0 3

I am new to Shopify and have my store set up.  I am using Oberlo right now for my products, which are primarily Christian T-Shirts.  My frustration is that I notice that even after I have gone into every product and set the prices I want to charge and set the Compare At price to $0.00 when I look at my store, it can be perfect, i.e. every price is right.  If I come back an hour or two later--or next morning--invariably 4 to 10 of the prices have reverted back to the Oberlo suggested price (double the wholesale price.)  Anybody know what I am doing wrong to not keep the price to stay what I set it?

Dallas
Shopify Staff
Shopify Staff
907 60 185

Hey, there.

 

Dallas here from the Shopify Social Care Team! I'd love to help you out with this and by the sounds of it, I think it's a simple fix.

 

It sounds like you have pricing auto-updates on your products. That means that if there are any changes to the price of your products in Oberlo then the price will automatically change on the Shopify side of things. If you've reset your prices manually, which you have done in this case, then you're definitely going to want to change those settings.

 

To do that you'll need to go to your Shopify Store Admin you'll need to click on Apps > Oberlo.

 

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That'll take you to your Oberlo dashboard where you'll need to click on Settings and then scroll to the Auto Updates section. In the When the cost changes section, click Do Nothing, then click Save Settings. This will allow you to disable auto-updates for all of your products:

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Does that help to answer your question? If you need any more assistance please don't hesitate to let me know. 

 

Best,

Dallas | Social Care @ Shopify
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kungfu71
Tourist
3 0 2

I have done this an my prices are still changing even if Oberlo notifies me and tells me that I chose to do nothing. Its very frustrating having to constantly adjust the prices.

MarianaMartinez
New Member
2 0 2

I have the same issue! 

The prices DECREASE when customers are at checkout and end up buying for less than the published price. I have dissabled the Oberlo Auto Price-chance and still its doing this! HOW can I fix this?? 

kungfu71
Tourist
3 0 2

its super frustrating and just creates more work for me.:(

TrollPatrol
New Member
1 0 1

I am having the same problem.  If a customer sees the $% price on an item that sells in my store for $12, they jump on it and I have to pay the difference.  I can't keep checking every minute I can to see if I need to make any adjustments.  This is VERY FRUSTRATING!!!   Changing those settings don't do anything.  Someone needs to check it for glitches.  They need to just make it where once we list something, the prices can't be changed on their side.  Less Scams to worry about.

MarianaMartinez
New Member
2 0 2

Same here. PLUS, The prices set on my Shopify Admin are not the same shown in the page, prices on the page are lower and I can´t change them cause on the Admin they are "OK"! So frustrating.

VickM
Shopify Partner
64 1 5

Hi all,

Yes, prices keep changing for oberlo, retail express and other apps, where you sync data. We solved this very problem to prevent prices getting changed and folks losing money on sales. The Konigle app actually solves this by one of its price lock automation ; fixing your price at your desired prices and constantly checking if your prices have changed. If the price changes, the app automatically corrects your prices to your desired prices.

Here's the link to the app : Konigle.

 

 

Save time running your store with Konigle.
Eliminate Errors and Make more money
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VickM
Shopify Partner
64 1 5

Hello there, I saw you're facing your price changing issue, our app can automate price correction for you. It takes less than 10 minutes to set up. You can reach out at info@konigle.com and I can set it up. It works by constantly checking if your price changes and we auto correct it to your desired level. So you do not lose money and waste time ! Thanks,

Save time running your store with Konigle.
Eliminate Errors and Make more money
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VickM
Shopify Partner
64 1 5

Hello , I saw you're facing your price changing issue, our app can automate price correction for you. It takes less than 10 minutes to set up. You can reach out at info@konigle.com and I can set it up. It works by constantly checking if your price changes and we auto correct it. So you do not lose money and waste time ! Thanks,

Save time running your store with Konigle.
Eliminate Errors and Make more money
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