Solved

Receiving attention from customers BUT NO SALES

VitaVibe
Tourist
9 0 1

Hi All, 

 

I have recently opened my shopify store and have have a lot of attention from customers from posting on tiktok to ads but I’m not making any sales.

 

Recently had over 8000 customers in one day but no sales. I just needed some help on where I am going wrong and if so how to correct any issues. 

website link- https://www.vitavibe.uk/ 


hope to hear from you and realise where the issue is, at times it takes another member to view your store to find any issues so I am awaiting any responses. 

any feedback and guidance will be appreciated 😊

 

Thank you! 

 

Accepted Solution (1)
LuffyOnePiece
Shopify Partner
597 86 102

This is an accepted solution.

Hi @VitaVibe ,

 

There may be settings in the customization of your theme.

If not, we need to custom code to make all those changes.

 

If you require further help to optimize or customize your store, please don’t hesitate to reach out. If you find this information useful, a Like would be greatly appreciated. And if this solves the problem, please Mark it as Solution!

Best Regards,
LuffyOnePiece

Sandeep Pangeni
Need help with your store? sandeeppangeni17@gmail.com
For quick response, Contact In WhatsApp +9779867521184

View solution in original post

Replies 9 (9)

LuffyOnePiece
Shopify Partner
597 86 102

Hi @VitaVibe 

 

It's great to see you have come this far. Your store is very clean and clear. However, I have some suggestions to further optimize your store's bounce rate and engagement rates.

 

  • Option 1: Optimize your homepage and enhance your UI/UX.
  • Option 2: Pick one or a couple of leading products to create a dedicated landing page to showcase them.

Optimize your homepage:

  1. The menu looks much wider. We can minimize the menu height.
    LuffyOnePiece_0-1712215117185.png

     

  2.  The Banner image is too large. We need to make sure menu and banner image can be adjusted in first view.
  3. The font style for the header and not uniform which make the sites look a bit off.
    LuffyOnePiece_1-1712215251930.png

     

  4. Add the CTA button to the products , highlight the discounted price.  
    LuffyOnePiece_2-1712215310449.png

     

  5. In the feature product section, Make the product title clickable, neither it has price and product description on it.
    LuffyOnePiece_3-1712215538661.png

     

  6. Update the footer. The newsletter section look off, we can add sub text on it and change the background. The font size of the  menu in the footer is too small.
    LuffyOnePiece_4-1712215694813.png

     

I'm confident these tips will enhance your store and boost conversion rates. I wish you the best in your endeavors. Keep up the great work! 

Cheers,
LuffyOnePiece

Sandeep Pangeni
Need help with your store? sandeeppangeni17@gmail.com
For quick response, Contact In WhatsApp +9779867521184
VitaVibe
Tourist
9 0 1

Hi, 

 

thank you so much for the response and feedback. 

I literally am learning the process as it comes, I just want to know how you would go about making those changes, with no previous knowledge and experience I wouldn’t know how to make those changes. 

hope to connect soon. 

Thanks 😊

LuffyOnePiece
Shopify Partner
597 86 102

This is an accepted solution.

Hi @VitaVibe ,

 

There may be settings in the customization of your theme.

If not, we need to custom code to make all those changes.

 

If you require further help to optimize or customize your store, please don’t hesitate to reach out. If you find this information useful, a Like would be greatly appreciated. And if this solves the problem, please Mark it as Solution!

Best Regards,
LuffyOnePiece

Sandeep Pangeni
Need help with your store? sandeeppangeni17@gmail.com
For quick response, Contact In WhatsApp +9779867521184
VitaVibe
Tourist
9 0 1

Hi, @LuffyOnePiece 

 

The confusion for me is the custom codes, how does one go about creating them!! 

would be great to get some help from another business!

my email is @shopify.101@outlook.com, I would love to connect & gain some skills and your experience as well as help. 

Kind regards, 

 

VitaVibe 😊



LuffyOnePiece
Shopify Partner
597 86 102

Hi @VitaVibe 

 

You can connect with me on WhatsApp so that it would be easy to communicate.

You can get the WhatsApp link on the signature below.

Thank you

Sandeep Pangeni
Need help with your store? sandeeppangeni17@gmail.com
For quick response, Contact In WhatsApp +9779867521184
VitaVibe
Tourist
9 0 1

Hi, @LuffyOnePiece 

 

Thank you & The link doesn’t seem to work ? 

it’s not allowing me to click the link ? 

thanks 

 

Vita Vibe 

LuffyOnePiece
Shopify Partner
597 86 102

Hi @VitaVibe ,

 

Please contact me at sandeeppangeni17@gmail.com.

 

Thank you

Sandeep Pangeni
Need help with your store? sandeeppangeni17@gmail.com
For quick response, Contact In WhatsApp +9779867521184

JoesIdeas
Shopify Expert
2277 208 603

Here's what stood out to me as potential issues on my first impression:

 

- Logo is difficult to read and poorly designed for that header (the gray square with illegible text on a black background)

 

- Aggressive moving text banner, this can be good for some sites, others it can give a vibe of nontrusting or distracting. You would want to A/B test to find out how it affects yours

 

- No about page

 

- No clear branding or product strategy, seems like it's a site that sells random products, you'd be competing with Amazon

 

- The reviews are obviously fake (I've ran multiple Shopify stores and have received thousands of reviews, so maybe it's more clear to me but customers read reviews too, so seeing a bunch of generic reviews that just mention "the product" and don't have personality, it's probably obvious to them). You're insulting your potential customers by doing this.

 

I see a lot of the same problems with newer stores so I created this guide: How to Figure Out Why You're Not Getting Sales on Shopify

 

For reference I owned Shopify stores for 7 years, have been a Shopify developer, marketer, and optimization consultant, now I make apps but also help people in the forums.

 

It's not easy to get your business off the ground but with hard work and honest you can make it. Top tips:

- Build an honest brand

- Focus on a niche, rather than sell everything

- Try various marketing tactics and channels, hire a marketer as soon as you can

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Figure Out Why You're Not Getting Sales
VitaVibe
Tourist
9 0 1

Hi, 

 

Thank you so much for your feedback I appreciate it! 

I completely understand how hard it is to get the store up and running!!

thanks again

 

vita vibe