Removal of POS features

[ArtofAqua]

We operate a brick and mortar store with our online store. Our shops is based in South Africa and as with many other regions we are always promised features available in other countries or have even had features just removed. The response is always the same we will let the developing team know and changes will be on the changelog. In the last three years not even one of our issues have been resolved.

The latest is that orders that were placed online and the customer selected In-store collection can now be marked as picked up but payments can not be collected, The feature was available in the past but Shopify has now changed the conditions that third party credit/debit card machines can not be used and only Shopify card readers with Shopify Payments. It gets even better we are forced to make use of Shopify Payments buit its not even available in our region. 

A complete and utter joke and just watch as the Shopify response to this will yet again be "We have noted this and understand your frustration. We have sent the details to our developing team. Please keep an eye out on the Shopify Changelog." Stop your service in regions you do not wish to service, you are happy to take our money but we do not get the same service as some of the other regions.

[rajimulislamjoy]

@ArtofAqua  

I understand your frustration with the limitations you're facing, especially with features being restricted or removed in your region. Unfortunately, Shopify Payments isn't available everywhere, and it can be frustrating when certain features depend on it. While it's difficult to influence the availability of these features, I recommend regularly checking the Shopify Changelog and forums for updates. If you're not getting the support you need, you might want to consider using third-party solutions or looking into other eCommerce platforms that better meet your regional needs.