Remove myself from store (or have official Shopify support remove me)

Soren1
Visitor
2 0 0

Hi all. 
When logging into Shopify I have access to several stores (multiple clients), but there are a few stores that I do not work with anymore and I do not have any contact information on the store owner. 

I have no option whatsoever to remove myself from said stores and when opening a ticket with the official Shopify Support, there's no help. 

 

Why is it not possible to remove myself from a store that I do not have access to??

This is blowing my mind that I cannot remove myself and even more stupid that the official support cannot help... 

 

Any advise on what to do?

 

 

Replies 3 (3)

DelightCart
Shopify Partner
1238 82 156

@Soren1 Please follow up below.

 

  1. Log in to the Shopify store.

  2. From your Shopify admin, click Settings, and then click Plan and permissions.

  3. In the Staff section, click your name.

  4. From your staff details page, click Remove my staff access.

  5. On the confirmation dialog, click Remove.

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Soren1
Visitor
2 0 0
Thank you for your suggestion.
I'm unable to login to the store - I'm locked out by the store owner i
presume...

/Soren

nearmint
Tourist
27 0 2

Hi @Soren1,

couldn't you contact the store owners, so that they remove you? I assume you have some sort of relationship with these store owners, since you did some work for them?

 

Regards,

Moritz

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