Request for website review and evaluation

[MVPlayers]

Hello everyone,

I've recently launched my store (MVPs), which contains an exquisite colelction of high-end clothing. MVPs offer a wide range of clothing from polo shirts to leather jackets. Therefore, I'm writing to share my website with you all to get some feedback and suggestions for improvements. Any feedback provided will be truly appreciated and help advance the store, so thank you in advance.

https://mvpsgear.myshopify.com/

Addtionally, if you're interested in purchasing any products, would you please purchase using PayPal as I'm encountering difficulties setting other payment methods to work correctly(advice on this would also be appreciated). For those of you who don't have a PayPal account, you can purchase directly using credit or debit card from PayPal itself.

Thank you for your cooperation, and I'm looking forward to utilize any feedback to improve my store.

[rajimulislamjoy]

Your store looks great! I recommend focusing on improving the user experience, ensuring smooth navigation, and optimizing product descriptions for clarity and detail. Regarding payment methods, reach out to Shopify Support for assistance in resolving the issues you're facing with setting up alternative payment methods.

[gandharv1]

Hi,

I am piloting a tool to do detailed Website Content Audits for landing Pages (https://www.saleso.ai/product/website-content-feedback-tool ). As a part of that, generated a detailed report for your page here - https://drive.google.com/file/d/1SbppyA_IbFzvcrAZSrd8TR4yv17adDbY/view?usp=sharing. If that is cumbersome, you can also find a summary here - https://drive.google.com/file/d/1aN3T7KdY4txnS7srVtdReHDlcB_74cnh/view?usp=sharing. Hope this is useful to you. If possible, do give me feedback on it.

[PageFly-Kate]

Hi @MVPlayers, 

Kate here from the PageFly Shopify Landing Page Builder App. 

I can offer some general insights that might help improve your conversion rate:

Homepage

Overall, the homepage layout lacks crucial information that impacts the conversion rate.

1. Add more content for the header

Currently, the header appears with just a logo and search function. You can enhance the user experience by adding more navigation options. Consider including links to key sections such as "About Us," "New Arrivals," "Best Sellers," "Sale," and "Contact Us." Using your customer data, curate a navigation menu that directs customers to the highest revenue pages faster. This can help streamline their shopping experience and make it easier for them to find what they are looking for, ultimately boosting your conversion rates.

2. Add hero banner section

I think we can start with a more focused hero banner, especially for a clothing store. This banner should feature high-quality images of your best-selling or newest collections, styled in a way that resonates with your target audience. Consider including a seasonal theme or current fashion trends to make it more appealing. A clear and engaging call-to-action, such as "Discover Now" or "Explore the Collection," can guide visitors directly to your product pages, increasing the likelihood of conversions.

You can check this image for reference:

3. Add more product image with model on the homepage

Viewing a model wearing the product, especially clothing, can assist potential customers in visualizing how it would look and feel on them. This approach makes the product more relatable and attractive.

4. Add more information section on the homepage

• Testimonials or Reviews: Showcasing customer testimonials or product reviews builds credibility and trust, influencing potential customers' buying decisions.

• Easy Contact Access: Ensure visitors can quickly find your contact information or a link to your contact page if they need to reach out.
• Social Media Links: Including social media icons linked to your profiles encourages visitors to engage with your brand on other platforms. 
• Trust badges section: This is especially important in the online sale, where customers are often concerned about product quality and payment security.

Product page

An important issue to consider is that the "Add to Cart" button is missing from the product details section. Instead, I only see a sticky "Add to Cart" button at the bottom of the page. Please kindly check and address this.

By focusing on these areas, you can create a website that effectively showcases your high-end clothing and attracts potential customers.

I would also recommend reaching out to friends, family, and fashion enthusiasts for feedback on your website. Their honest opinions can be invaluable.

Good luck!

Kate - PageFly Team

[MooseDesk]

Hi @MVPlayers,

Thanks for reaching out to the community. This is MooseDesk - Customer Support Helpdesk/FAQ App. 

Congrats on your store! Your store looks stunning. I can tell you have put a lot of effort into building this. However, I have some comments to make the good get even better. Here are some of my recommendations for better customer experience, please kindly check.

1. Add a Hero Banner: Use high-quality images and compelling descriptions to attract users, encouraging them to stay longer and explore more.

You can follow this example: 

2. Add a Favicon: A favicon image makes your website look professional and easily recognizable among many open tabs.

A favicon will look like this: 

3. Introduce an About Us Section: On the homepage, introduce your store and team to build emotional connections with customers.

4. Include a Reviews/Testimonials Section: Show positive feedback from previous buyers to build trust and encourage potential customers to buy.

Here is an example for you: 

5. Create a Product Collection Page: Display your product offerings and lines on a dedicated page, removing the all-products section from the homepage.

Here is an example: 

6. Strategic CTA Buttons: Place call-to-action buttons throughout your site to guide customers to different sections.

7. Improve Navigation Menu and Footer: A clear navigation menu and a comprehensive footer help users explore your site and learn about your store, enhancing legitimacy.

Your navigation menu should look like this: 

Here is an example of a footer: 

8. Optimize Product Pages: Use image sliders for product images and maintain consistency. Divide product descriptions into sections for easy information access.

You can divide like this: 

9. Add a FAQ Page: Address common customer concerns to improve user experience.

To address this, I recommend using MooseDesk, an app for creating unique FAQ pages for your customers. Besides helping you creating your FAQ page, we also provide a helpdesk/ticketing system for your customer support. 

Here are some of our templates: 

FAQ page: 

We also offer a 'Contact Us' template. Check it out!

The best part is that we offer various customization choices so you can customize and match with your store's aesthetics. 

Since our app is now available for free, all current users will be considered as early-bird users and get to enjoy all our current features for free forever!

As an expert/enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.

If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered, please mark this as 'SOLUTION’.

Thank you, 

MooseDesk - Customer Support Helpdesk/FAQ app