Feedback for your online store from the community
We'd like to request the ability to save the tracking details without fulfill the orders.
When we process orders, we'll get the shipping labels and the tracking numbers from the courier companies. We want to save it against the order first without fulfill the orders, then pack the items and leave them all together for the courier companies to pick them up. We would like to click on the fulfill button after the packages were picked up by the couriers.
I don't think that's possible, but as an alternative you could add the tracking to the order notes, then tag the order, and share that information with your staff so everyone knows the system.
Example:
1. Add the tracking to the order notes
2. Tag the order "Has Tracking" or "Waiting Pickup", etc.
3. When you want the shipping notification to trigger to the customer, add that tracking, remove the tag, and mark fulfilled
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