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New Member
1 0 0

Hi Guys ,

I have been scammed by Pictonix .I am a Merchant but shop is not ready .I did decline the collaboration .

Pictonix do not want to help .I have asked Shopify Legal team for Help as-well .Its been 48hrs no help .

I will have no choice to go to court .Is there any other way to resolve this issue without going to court .

This company uses false reviews and Team Viewer access client customer computer .

Guys please advise ...   

Replies 2 (2)
6 0 4

Can you provide a little more detail? What was promised and what was delivered?

3 0 1

I was also left hugely disappointed in Pictonix but cannot find how to change my initial positive review. Although Sam was friendly and apparently professional, Pictonix accomplished absolutely nothing for the approx USD120 paid to them.

I paid them to speed up our store and although they sent internal reports that appeared to show an increase in speed after "doing the work", the store never changed speed by even one point on the Online Store Speed on the actual Shopify platform. 

I would not recommend them for any work.