Feedback for your online store from the community
Hello,
The search, login, Cart icons do not work on the home page on both desktop and mobile.
It works on all other pages: https://envyfoxcouture.com
Any help is appreciated.
Solved! Go to the solution
This is an accepted solution.
Hi there @solacetouch!
I had a look at your store link here and can confirm that the icons you mentioned in your header are not working as intended currently.
When hovering my mouse over these links it appears that there is a void javascript issue.
Could you confirm the name of the theme you're using at the moment and let me know if you've made any edits to this theme's code or added any apps which may have done so?
If there have been changes made to the theme code, you can revert any recent changes made to .liquid files as outlined here on our help site.
Have you been selling for long or are you just getting started online?
Check out some tips for selling fashion online from our blog article here.
Let me know the info requested above so we can check this out with you!
Don | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Can you please send me login credentials of your store so i can check the code ?
This is an accepted solution.
Hi there @solacetouch!
I had a look at your store link here and can confirm that the icons you mentioned in your header are not working as intended currently.
When hovering my mouse over these links it appears that there is a void javascript issue.
Could you confirm the name of the theme you're using at the moment and let me know if you've made any edits to this theme's code or added any apps which may have done so?
If there have been changes made to the theme code, you can revert any recent changes made to .liquid files as outlined here on our help site.
Have you been selling for long or are you just getting started online?
Check out some tips for selling fashion online from our blog article here.
Let me know the info requested above so we can check this out with you!
Don | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Hi @solacetouch
Please check your themes and codes applied those might affect the functionality of your store.
Let me know if you need further help.
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