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Search, Login, Cart not working on home page

Solved
solacetouch
New Member
2 0 0

Hello,

 

The search, login, Cart icons do not work on the home page on both desktop and mobile.

 

It works on all other pages: https://envyfoxcouture.com

 

Any help is appreciated. 

Accepted Solution (1)

Accepted Solutions
Don
Shopify Staff
Shopify Staff
2289 159 308

This is an accepted solution.

Hi there @solacetouch!

I had a look at your store link here and can confirm that the icons you mentioned in your header are not working as intended currently.

When hovering my mouse over these links it appears that there is a void javascript issue.

Could you confirm the name of the theme you're using at the moment and let me know if you've made any edits to this theme's code or added any apps which may have done so?

If there have been changes made to the theme code, you can revert any recent changes made to .liquid files as outlined here on our help site.

Have you been selling for long or are you just getting started online?

Check out some tips for selling fashion online from our blog article here.

Let me know the info requested above so we can check this out with you!

Don | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 3 (3)
Savior
Shopify Partner
534 107 151

Can you please send me login credentials of your store so i can check the code ?

 

If helpful, please Like and Accept Solution.


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Don
Shopify Staff
Shopify Staff
2289 159 308

This is an accepted solution.

Hi there @solacetouch!

I had a look at your store link here and can confirm that the icons you mentioned in your header are not working as intended currently.

When hovering my mouse over these links it appears that there is a void javascript issue.

Could you confirm the name of the theme you're using at the moment and let me know if you've made any edits to this theme's code or added any apps which may have done so?

If there have been changes made to the theme code, you can revert any recent changes made to .liquid files as outlined here on our help site.

Have you been selling for long or are you just getting started online?

Check out some tips for selling fashion online from our blog article here.

Let me know the info requested above so we can check this out with you!

Don | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

PartnersWire
Shopify Partner
41 3 14

Hi @solacetouch 

Please check your themes and codes applied those might affect the functionality of your store.

Let me know if you need further help.