Seeking Feedback on My New Webstore Canadelli.com

Solved

Seeking Feedback on My New Webstore Canadelli.com

mbenhassine
Tourist
12 0 4

Hello Shopify Community,

I hope everyone is doing well. I recently launched my new webstore, Canadelli.com, and I would greatly appreciate any feedback or suggestions you may have.

I'm particularly interested in insights on:

  • Overall design and user experience
  • Navigation and ease of finding products
  • Loading speed and performance
  • Product descriptions and images
  • Checkout process

Any other comments or tips for improvement are also welcome. Thank you in advance for your time and assistance!

Best regards,

Accepted Solution (1)

MooseDesk
Shopify Partner
241 37 75

This is an accepted solution.

Hi @mbenhassine ,

 

Thanks for reaching out to the community. This is MooseDesk - All-in-one Customer Support and Helpdesk Solution for your Start-up 

 

Congratulations on your new store! I can see it is well-designed and has quite enough of essential details. While it's already great, I do have some suggestions to help make it even better. Here are a few of my recommendations for an increasing sales, if you don't mind taking a look.

 

  1. Optimize Hero section
  • Heading content: It should be your brand’s slogan or key message that highlights your unique selling proposition. Try to come up with a short yet impressive slogan to make sure customers will remember your brand.
  • Sub-heading content: The current sub-heading content is really meaningful, but I suggest putting it right below the heading content and above the CTA button
  • CTA button: Try to make it brighter or bolder to attract more attention! An outstanding CTA button can drive your customers to product/ about page, making them stay longer on your site.

Take a look at this hero section

 

MooseDesk_0-1719124264522.jpeg

 

  1. Add delivery date

This can improve customer experience and help them make informed decisions about their purchases. For example, if they see that the standard shipping option will take two weeks, they might choose to pay extra for expedited shipping if they need the item sooner.

 

Just remember that “Arrives April 20th to April 24th” is still better than “3-7 Business Days”

 

MooseDesk_1-1719124264566.jpeg

 

  1. Add Customer Support widget

Don't overlook the importance of customer support in scaling your revenue. Being available whenever customers need you the most can help build trust and increase conversion. You can add a help widget to the bottom right corner of your website!

 

I suggest exploring  MooseDesk, a free support, FAQ & Helpdesk App. MooseDesk provides auto-reply features during non-business hours, a proactive help center, and a user-friendly widget layout, offering an effective solution to enhance customer support on your platform.

 

  • You can add a widget that contains FAQ like this with MooseDesk:

 

MooseDesk_2-1719124264633.png

  • Or you can easily create and customize FAQ/Contact Us page within 5 minutes with appealing template:MooseDesk_3-1719124306395.png

 

So those are some of my suggestions for your store as an UX expert. If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.

—————

As an expert/enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.

 

If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.

 

Thank you for reading. Wish you a nice day ahead!

 

MooseDesk - All-in-one Shopify FAQ & Helpdesk App

 

Was your question answered? Giving MooseDesk's reply a Like or marking it as an Accepted Solution!


MooseDesk - #All-in-one Customer Support and Helpdesk Solution for Shopify Merchants

Install now. Be our early bird and get all features free forever.

View solution in original post

Reply 1 (1)

MooseDesk
Shopify Partner
241 37 75

This is an accepted solution.

Hi @mbenhassine ,

 

Thanks for reaching out to the community. This is MooseDesk - All-in-one Customer Support and Helpdesk Solution for your Start-up 

 

Congratulations on your new store! I can see it is well-designed and has quite enough of essential details. While it's already great, I do have some suggestions to help make it even better. Here are a few of my recommendations for an increasing sales, if you don't mind taking a look.

 

  1. Optimize Hero section
  • Heading content: It should be your brand’s slogan or key message that highlights your unique selling proposition. Try to come up with a short yet impressive slogan to make sure customers will remember your brand.
  • Sub-heading content: The current sub-heading content is really meaningful, but I suggest putting it right below the heading content and above the CTA button
  • CTA button: Try to make it brighter or bolder to attract more attention! An outstanding CTA button can drive your customers to product/ about page, making them stay longer on your site.

Take a look at this hero section

 

MooseDesk_0-1719124264522.jpeg

 

  1. Add delivery date

This can improve customer experience and help them make informed decisions about their purchases. For example, if they see that the standard shipping option will take two weeks, they might choose to pay extra for expedited shipping if they need the item sooner.

 

Just remember that “Arrives April 20th to April 24th” is still better than “3-7 Business Days”

 

MooseDesk_1-1719124264566.jpeg

 

  1. Add Customer Support widget

Don't overlook the importance of customer support in scaling your revenue. Being available whenever customers need you the most can help build trust and increase conversion. You can add a help widget to the bottom right corner of your website!

 

I suggest exploring  MooseDesk, a free support, FAQ & Helpdesk App. MooseDesk provides auto-reply features during non-business hours, a proactive help center, and a user-friendly widget layout, offering an effective solution to enhance customer support on your platform.

 

  • You can add a widget that contains FAQ like this with MooseDesk:

 

MooseDesk_2-1719124264633.png

  • Or you can easily create and customize FAQ/Contact Us page within 5 minutes with appealing template:MooseDesk_3-1719124306395.png

 

So those are some of my suggestions for your store as an UX expert. If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.

—————

As an expert/enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.

 

If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.

 

Thank you for reading. Wish you a nice day ahead!

 

MooseDesk - All-in-one Shopify FAQ & Helpdesk App

 

Was your question answered? Giving MooseDesk's reply a Like or marking it as an Accepted Solution!


MooseDesk - #All-in-one Customer Support and Helpdesk Solution for Shopify Merchants

Install now. Be our early bird and get all features free forever.