Shopify decided that I should provide them a document stating that I have the vendor permission to sell the items which I am drop shipping, until then they are holding on to the customer money who purchased a product, and never got any product.
wouldn’t it make sense for shopify to ensure that all required documentation is obtained prior to making the first sale?
why does shopify hold on to the client money instead of refunding it ?
Granted, however, shopify should never shut down the store, without informing the client what needs to be done, and how to do it. The Shopify legal team sent me links of products which were not accessible due to the site being shut down, which i could not see what product it was, and the product was a generic umbrella. They kept sending some wrong products to me until finally saw something that resembled a used vacuum of dyson brand. Legally, if its clearly stated that the vacuum is used, it is not within Shopify legal framework to prevent me from selling it. They are out of line for doing this.