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shopify POS

New Member
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Hi there,

I am starting my Shopify business.

I download the POS but forgot my code!

Anyone can tell me how to modify or to get my code back ? i cannot enter to my shopify POS app.


Reply 1 (1)
Shopify Staff
Shopify Staff
1229 151 184

Hey @Phinette,

Welcome to the Shopify Community! I'll be happy to help you out with this.

Follow the steps below to create a new PIN for your POS app:

  • From your Shopify admin head to Settings > Users and Permission

  • Then click your name under Store Owner

  • Scroll down to Point of Sale access

  • Here you can generate your PIN that will be used to log into your POS app on your mobile device


For further guidance, please check out this forum post, and this reply in particular, for more details on resolving this.

On another note, have you looked into some of the educational resources we provide? My favorite is Shopify Learn, which has free video courses on different subjects like goal setting for your business, building your brand, marketing strategies, and more. I highly recommend making use of this great resource while getting your business off the ground.

I've attached a webinar below so you can learn more about POS and how this can benefit your business:

If you have any questions please feel free to thread those below!

Moira | Social Care @ Shopify
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