Shopify seller fraud

[tschouhan95]

I placed a order from a shopify seller and I only have the order ID

I tried reporting the seller but the shopify system is not accepting the link format of order confirmation that I received in my email.

I want a refund from the seller but the seller information is unavailable and the mobile number provided on the packet is not operative. 

Kindly help me with the same.

[Kyle_liu]

The challenge he faces is that he was cheated, but he can't solve it

[sarkaranjali297]

Yes I have faced the same problem