Shopify terminated my account. I want it to be reactivated and understand why it was terminated

Shopify terminated my account. I want it to be reactivated and understand why it was terminated

Jodieann22
Visitor
3 0 0

I am wanting a response from shopify regarding why my account was terminated. 
and an opportunity to rectify the issue.

 

i have emailed a dispute 4 times and no one is responding to me. 
Can someone please contact me urgently. 

Replies 4 (4)

Dalebd
Tourist
10 0 1

Was there any lead up to this action of terminating your store? Or did it just happen our of the blue

Jodieann22
Visitor
3 0 0
There was no notice at all

Merchanto
Tourist
35 0 3

If your account was terminated, you can try reviewing any recent activity or communications from Shopify for potential reasons. Make sure you've followed the guidelines when submitting your dispute. If your email isn't receiving a response, consider double-checking spam folders or any alternate contact methods provided by Shopify.

Merchanto – a powerful solution for chargeback prevention
Jodieann22
Visitor
3 0 0
I had 0 correspondence prior.
I’ve submitted a dispute claim twice.
I check my spam often on a daily basis.

Still no response