Store Feedback

[jelems2010]

URL- www.krownklub.com

Not really looking for specific feedback on any areas but if you want points to look at I could use feedback on:

• Layout
• Theme
• Colors
• Product Placement

I've recently started adding more products and I want to add another category of products but I want to make sure things look nice and i'm headed in the right direction.

All feedback is welcome. Thank you in advance. 

[waytoapps]

Hello @jelems2010 

Hope you are doing good. Your store looks nice and here are few suggestions.

Make a sticky header for easy navigation. It helps customer to access menu at any time they want.

Make the Call to action button(get it now/shop now) more visible on the hero banner.

Consider testimonials or reviews on the homepage to build trust with the visitors.

Include Blog page, Blog posting will allow you to show your followers a personal side of your business. In this way you can engage with Existing and New customers.

Make Social links open on new tab.

Add contact us page with contact form and more details, it builds trust on your store.

You can promote your products with word of mouth strategy. Boost your sales with the app from the shopify app store   which helps to increase your sales.

There is no terms and conditions checkbox at checkout. I suggest you to install an app from shopify app store which provides 'I agree to the Terms and Conditions' before checkout .As it makes easy for the customer to read your terms and policies.

There is no customer review option on the products. Install Product review app from the Shopify app store, so that customer can write a review when they purchase any product from your store.

You can also sell your products on Etsy marketplace as it is very good platform to sell unique, handmade and Vintage goods . If you are already selling on Etsy store consider our Etsy Integration app in the shopify app store. Etsy is a Huge marketplace for selling creative goods such as art & collectibles, crafts & supplies, jewellery &accessories and more,  if you have any unique/handmade/vintage goods in your store, you can give further exposure to your products.

[PageFly-Richard]

Hi  @jelems2010

Congrats on your new store! I’m Richard Nguyen- CRO Expert at PageFly- Free Landing Page Builder. I’d like to give you some feedback and suggestions for over 100.000 merchants to help increase conversion rates for your store based on 5 years of experience.

Basically your store has some good points:

- Clear hero banner
- CTA button right on hero banner
- Some special collections right on Homepage to attract Customers

Besides these things, I have some comments and suggestions for you, hope it helps:

1. Make the menu sticky

A sticky menu header helps customers to reach out to the menu and access the menu anytime they want. Also with your menu, customers can easily navigate and check their cart. 

2. Pay attention to the resolution of hero images on Homepage.

I see that you are having some great photos for your hero images on homepage, such as this:

Those photos greatly matches with your homepage's style. However, it can be more professional if those images can be improved the resolution to be clearer. 

With your Collection page, you should:

3. Include filtering by Size, Price, Color,..

Usually users need to be able to quickly tailor the product list to include only the most suitable items. Currently your store has quite many products, therefore it's recommended if you have a filter for customers to easily navigate to a list that they are more interested in.

There are those filter types that should generally always be provided:

1. Price
2. User ratings average
3. Color (where applicable)
4. Size (where applicable)

An example:

With your Product page, I would recommend you to:

4. Add Customer Reviews part and Allow customers to write their reviews:

Product reviews are one of the most vital tools users typically look to for product information and to determine if a product is a good fit for their needs. Therefore, I would recommend you display reviews on your product page (with a minimum of 6 reviews with the ability to “Load more” and allow users to submit their reviews.

You can put this Reviews part right below the Product Description part and above the You may also like.

Moreover, you can check this guide to pick the best reviews app for your store!

5. Display or Link to an Easy-to-Read Shipping & Return Policy right in Product Information.

Featuring a link to the return policy — and shipping information in or near the “Buy” section can be very helpful for minimizing users’ purchase anxiety (as long this doesn’t overcrowd the “Buy” section. This can be a strong motivating factor for users when they’re considering whether or not to make a purchase on a given site. Additionally,  it allows users to access the Shipping & Return policy right away without scrolling up or down again the product page and potentially missing the section while scanning.

For example:

And that's all of my suggestions to your page. Anyway your page still looks great currently.

Also, You can consider checking PageFly - Free Page Builder with 24/7 support live chat to create a more impressive look for your store to really increase conversion, also please take a look at this guide on how to personalize a Shopify store from PageFly, hope it helps!

BFCM is coming. You can amplify your sales in holiday season with PageFly solutions exclusively for this holiday season. All these holiday features could help you a lot in building a high-converting page. Hope you have a great one

If you think my answer was useful, please like and mark it as a solution. Thank you and best of luck!

[CutOutWiz]

Hello @jelems2010 

Hope you are doing well! Your shop looks very neat and organized. Good job is done there. The theme matches your products very well.

Here are some areas where you could consider working on

• Add a sticky header. The headings are important to navigate the site. If the headers keep disappearing, it makes it hard to find what the customer is looking for. That is why if you make your headers sticky, the user can see them even if they have scrolled down, which makes the site more user friendly.

  You can also consider making your headings a bit bigger or bolder, so that they catch the eye more easily.

• People tend to buy more from people they can easily relate to. If you share your journey, your goals, and your aspirations with your customers, it will be easier for people to connect with you. If you can create an emotional connection with your visitors, people are sure to buy products from you.

• Because this is an online store and people cannot touch and feel your products before buying them, they rely heavily on product images, which is why the images have to look top-notch.

  The main problem most Shopify store owners have is that they upload raw images of their products. On the website, this makes the product color dull and unappealing.

  Rule of thumb - never post unprocessed images on your website. In case you are looking to make your images sharp and professional, contact CutOutWiz for any image-related solutions.

  Especially for this kind of product, it is a good idea to have multiple images of the product, from multiple angles, so that the customer can have a feel of what they are buying. If you are looking for an image processing company that will solve all your needs, you can check out CutOutWiz.

• People always don’t know everything about a product beforehand. When they see a product or show interest in a product, they want to know more about the different aspects and specifications of the product. If product descriptions fail to provide people with enough information about the product and fail to create an appeal for the product, the visitors won’t buy the product. So, provide elaborate and appealing product descriptions to every product to increase your sales.

• Use a star rating widget to let website visitors evaluate your business. They create standardization, allowing customers to compare different products easily. It also helps you get feedback about your products.

• Customers read user reviews more than they read product descriptions. If they find that 50 other people have liked your product and have purchased from you, it helps your credibility and they feel safer buying from you. So try to add some reviews of your products and services to your homepage.

Hope this helps you. If you find it useful, leave a like to let me know! Happy Selling! Thank you and the Very Best of Luck to you!