Store Feedback

[Anar1999]

Hello everybody, 

I need a feedback to my store Link, thanks in advance 🙂

[successedge]

Hey

Your store looks good, but here are a few things you could tweak:

1. Design: Maybe add a few more eye-catching images or banners to make the homepage pop.

2. Navigation: It’s easy to get around, but filters or categories could help customers find stuff faster.

3. Product Pages: More details or size guides could help with buying decisions.

4. Mobile & Speed: Make sure it’s fully mobile-friendly and loads fast.

5. Checkout: A smooth checkout is key, maybe add some trust badges for extra reassurance.

Overall, looking good. Just a few tweaks, and it’ll be even better. Let me know if you need help with anything

[BON_Loyalty · Accepted solution]

Hi @Anar1999 ! I'm Tracy from BON Loyalty, the essential loyalty app for Shopify businesses.

From the perspective of both a product executive and a customer, I think your store is already quite good! It has a clean look. However, I noticed a few areas where you could make small improvements to enhance the overall user experience:

1. Reduce space taken by the notification bars
I noticed that there are two notification bars at the top, which take up quite a bit of space, especially around the hero banner area. I’d recommend keeping just one notification bar to keep things clean and focused.

Also, for the hero banner, centering the CTA button could help draw more attention. You might also want to use stronger calls to action like “Buy Now” or “Explore Now” instead of “Show More” to create more urgency and engagement.

2. Display reviews directly on the homepage
Right now, I see a review launcher on the side, but many customers might miss it. Adding some featured reviews directly to the homepage, maybe under the product highlights or as a testimonial section, could help build trust and encourage new visitors to make a purchase.

3. Reconsider the placement of contact info
At the moment, the placement of the contact information feels a little out of sync with the overall design. For example, your “Subscribe to Email” section is centered, so aligning the contact details the same way could create a more balanced layout. Alternatively, moving the contact info to the footer could give the site a cleaner and more professional appearance.

Those are just a few thoughts from my end, hope they’re helpful! Keep up the great work on the store, it’s definitely on the right track 😊

Best,

Tracy

[MooseDesk]

Hi @Anar1999 ,

Thanks for reaching out to the Shopify Community! I'm Mia from MooseDesk , your go-to Live Chat, WhatsApp and FAQ App here to help  enhance your customer support experience  😊

Congrats on your new store! I've some recommendation for you, please kindly check it: 

1. Add Live Chat for your Online Store 

After doing a quick review, I can see that your website lacks a help widget and live chat to allow customers to contact you immediately when they need. How about having a powerful live chat to assist potential customers instantly, addressing their questions or concerns in real time? This can help prevent abandonment and encourage purchases

I suggest exploring MooseDesk, a FREE Live Chat, WhatsApp & FAQ App. You can easily reach customer support via WhatsApp, ensuring immediate assistance for inquiries. Also, the widget provide multi self-Service options such as Order tracking, Translation and FAQ section empower customers to resolve common questions on their own, reducing the need for direct support.

2. Add FAQ Page/ Contact Us Page to your Online Store

Your store looks great overall! To make it even better, you could consider adding an FAQ and a "Contact Us" page. These are essential for helping customers quickly find answers or reach out for support, which can significantly enhance their shopping experience. 

For an easy solution, I recommend trying MooseDesk App. It provides free, professionally designed FAQ and Contact Us templates with a simple one-click setup that perfect for elevating your store effortlessly!

—————

This is my answer for your questions. If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.

[Tuecus]

    Hi, Your store looks great, here are few suggestions to enhance it.

In Home page, Coffee Essentials section products grid showing very large size for each product. Decrease the size of each product card and make it eye pleasing. And for scrolling, make it as auto scroll.

In product view page, make product specification open by default in product description section

    Hope there are helpful for you.