Store feedback

[ritualstash]

Hi all,

I'm still starting out with my store. I would appreciate any feedback on the website or the brand in general.https://www.ritualstash.com/  It is still in progress.

Things I'm working on:

social media 

refining the website

[PageFly-Kate]

Hi @ritualstash!

Kate here from the PageFly Shopify Landing Page Builder App.

Congratulations on your new store! Based on my expertise in Conversion Rate Optimization (CRO), I'd like to propose several strategies to boost your conversion rates and increase customer traffic. Here are a few key areas to focus on:

Homepage Improvements

1. The announcement bar

I realized that you offer a discount for newsletter sign up here. For better alignment with your content and to enhance user experience, consider directing this link to your newsletter section or contact page. This change could significantly improve navigation and potentially increase your conversion rates.

2. Make the CTA Button Stand Out:
The call-to-action (CTA) button on the hero banner is one of the most important elements for driving customer engagement. Consider using a bold color that contrasts with the background, such as orange, red, or green.

Also on this section:

Additional Sections to Boost Trust and Conversion

3. Add Testimonial Section
Adding a testimonial section with genuine customer reviews can greatly improve your store’s credibility. Showcase customer experiences with a rotating carousel or a featured review section. It builds trust and helps new visitors feel more confident about their purchase.

4. Add Trust Badge Section
A Trust Badge section can help assure customers of your store’s security and reliability. Include badges like “Secure Checkout”, “Free Returns”, or “Money-back Guarantee” to reduce hesitation and decrease cart abandonment.

Implementing these improvements will not only enhance the user experience but also potentially reduce cart abandonment and increase overall sales. Good luck, and feel free to reach out if you need further assistance!

Best Regards,
Kate from PageFly

[ritualstash]

Thank you. I appreciate it. Will make suggested changes.

[PageFly-Kate]

Hi @ritualstash,

You're very welcome! I'm glad I could help. If you need any further assistance or have more questions, feel free to reach out. Good luck with the changes!

[BON_Loyalty]

Hi @ritualstash ,

I'm Tracy from BON Loyalty, the top-rated Shopify loyalty app.

Here are some of my suggestions for your website improvement. Hopefully they are helpful for you 🙂

1. General Impression
- Initially, I can see that your website are pretty organized and clean, and it is pretty much aligned with your branding color.
- The design components, styles and font are consistent.

2. Navigation & Structure
- Buttons and navigation on your website work well, I had no problems being directed to pages and switching between tabs on your store.
- I can also find products and collections that I want to see pretty easily.
- The menu is pretty clear to me.

3. Visual Design
Colors & Fonts: As I said, your website left a good impression on me, and I want to highlight this.
However, there is room for improvement in terms of images and graphics. The pop-up here: https://prnt.sc/aUTo34iqGknr , with the background image, is a bit overlayed with the white text on-top, which is pretty hard for me to see clearly the message on that.
Also, the hero banner image on your Homepage is a bit blurry, so I suggest you may want to use tools like Tiny SEO Image to compress and improve the quality of these photos.
You may want to pay attention to some spacings on your website (see the attached images).

4. Suggestions for Improvement
As you said you are working on putting social media channels, please make sure that all the links to your social media are working correctly, so that when your customers are interested in following you on these channels, they can access to your page without any difficulties.

You may also consider setting up a loyalty program to build your customer base, as well as encourage one-time buyers to become repeated shoppers.

Do not hesitate to leave a reply to my answer if you need more information. I am more than happy to help!

If you find these suggestions helpful for you, please let me know by giving BON Loyalty  a 'LIKE' or marking it as a 'SOLUTION'. 😊

Best,

Tracy from the BON Loyalty team

[ritualstash]

thank you for the suggestions. I'll work on the areas mentioned.

[Dam_i]

First off, huge congrats on getting RitualStash off the ground! I know how much work goes into building a brand, and it’s great that you’re already focused on refining your site and growing your social media presence. I took a tour of your website, and I can definitely see the unique vibe you're creating. It’s got this cool, almost mysterious feel that could really resonate with your target audience.

A few things that stood out and some ideas for you to consider:

• Website Design: The site’s layout is clean and easy to navigate, which is a big plus. I’d suggest diving deeper into your product descriptions. Beyond just listing features, consider adding a bit of storytelling. What’s the inspiration behind each product? How does it tie into the “ritual” concept? When visitors feel like they’re buying into more than just a product, it makes your brand stand out and creates a connection.

• Product Images: You’ve got some good visuals, but making sure they’re high quality and consistent can go a long way in building trust. Maybe include a mix of lifestyle shots and product close-ups to show your products in action. People love seeing how something fits into their life!

• Social Media Presence: Building your social media is definitely the right move. It’s your chance to really showcase what makes Ritual Stash special. I’d recommend focusing on behind-the-scenes content, showing the process, your inspiration, and even sneak peeks of new products. Engaging with your audience in stories and posts makes them feel like they’re part of your journey.

Overall, you're on the right path, and with a bit of fine-tuning, your brand could really take off. I’m excited to see where Ritual Stash goes! How do you feel about your brand voice and how it's coming across to visitors? Would love to hear what you think!

[ritualstash]

thank you for your input. I'll definitely work on the areas mentioned.

[MooseDesk]

Hi @Ritualstash,

Thanks for reaching out to the community. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.

Congrats on your new store! It has quite enough essential information. However, we can make it even better. Here are some of my recommendations to improve customer experience, please kindly check.

1. Showcase product material 

Close-up images of materials allow customers to better understand the product's texture, quality, and appearance. This can significantly reduce uncertainty and improve the conversion rate. Or you can also add a zoom-in feature to help customers see the material clearly.

For example, take a look at this store:

Besides, you can add a short description of the product material in the information section on the right side of the product page.

2. Refine the footer section

The footer is often overlooked, but it's a valuable piece that can significantly enhance user experience and boost your website's effectiveness. You can optimize it by re-organizing the elements and add some more.

Some of the elements you can consider adding are:

• Copyright notice: Clearly state the copyright owner and year.
• Privacy policy link: Link to your detailed privacy policy.
• Terms of service link: Link to your terms and conditions.
• Contact information: Include your address, phone number, and email.
• Social media icons: Link to your social media profiles.

3. Add an estimate delivery date

If your customers know which estimated day they’ll get the order, there are higher chances of them purchasing your products. This is also practical to address a common concern that leads to abandoned carts.

—––––– 

As an expert/enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.

If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.

Thank you for reading. Wish you a nice day ahead!

MooseDesk - All-in-one Shopify FAQ & Helpdesk App

[ritualstash]

thank you for the feedback. Appreciate it

[MooseDesk]

Hi @ritualstash ,

It's great to hear that our suggestion has been helpful to you.

Wishing you best of luck in your future! 😍