Store feedback

[Antonynex]

Hello great people, i need a store review for my first shop, i have just started some months ago but i doubting to set my store online, i'm al little stuck. i need to make sales to support my fam and i really need a good store review and feedback on what to do, change or add to make sales  an opinions from a proffessional and people that have made it / do well allready. 

It is about the shop https://nexifox.nl with the password: ZrQ367Jg;

Verry mutch appriciate  all honnest opinions, tips and help ! 

Best Regards,

Antony.

[LizHoang]

Dear @Antonynex 

Thank you so much for your query!

If you could share the correct password protection for your storefront, I’d be able to provide more specific feedback. However, I’d still like to offer some general suggestions that could help improve your conversion rate:

1. Introduce promotional programs – Offering discounts, special deals, or limited-time promotions can provide customers with a stronger incentive to complete their purchases. Highlighting these benefits effectively can enhance engagement and drive conversions.
2. Install a review app and add a star rating widget – Integrating a review app to display star ratings on product cards will help improve the store’s credibility and encourage trust. Additionally, importing as many customer reviews as possible, especially those with real product images, will make the store appear more reliable and authentic.
3. Ensure transparency with clear policies – While having an aesthetically pleasing website is important, transparency is equally crucial. Your header/footer menu should include key policies such as refund, return, and shipping policies, along with terms of service. These elements help build trust and make customers feel more secure when making a purchase.
4. Test the purchasing process as a real customer – Placing a test order will allow you to experience the checkout process firsthand and identify any potential issues that could impact customer satisfaction.

I hope these suggestions are helpful! 

Best regards,
Liz.

[Antonynex]

Strange The password has to be correct, i checked. 

ZrQ367Jg;

[Bundler-Manuel]

Hi Antony @Antonynex  I have had a good look at your store and here are a few suggestions I have on how it could be improved.

1) You should add a section for newest arrivals to add to the best sellers already present on the homepage

2) The social media accounts of the business should be linked at the bottom of the homepage to add to the credibility of your store and make it easier for customers to stay in touch with updates

3) There should be a section for FAQs on the homepage as well.

[Antonynex]

Thank you so mutch for your input, appriciate it a lot. (By the way, could you login with the password that i gave?) 

[DaisyVo]

Hi @Antonynex 

On desktop, the menu should be displayed here instead of requiring users to open it: [https://prnt.sc/CTfxhVi9oH-Q].

The current banner is a video, which may negatively impact site speed. Additionally, the buttons here appear blurry: [https://prnt.sc/vcx00sYWW0yX].

To improve sales, consider increasing blogging efforts. Well-written blog pages can significantly enhance search rankings on Google.

Additionally, engage in activities beyond your store, such as posting on social media and participating in discussions related to your products. Make sure to include your website link in all those activities.

I hope this helps

Best,

Daisy

[Antonynex]

Hi, and yes i'd like that verry mutch, thank you !

Best Regards Antony

[BON_Loyalty]

Hey @Antonynex! I'm Tracy from BON Loyalty, the top-rated Shopify app. 

First of all, congrats on getting your store up and running! It’s completely normal to feel a bit stuck at this stage, but you’ve already done a great job setting things up. I took a look at Nexifox.nl, and I’ve got some honest feedback that can help make your store more polished and conversion-friendly.

1. Simplify your hero banner for clarity
Right now, the hero banner is a bit distracting because it showcases too many different types of products—winter clothing, kids’ toys, pet toys—making it unclear what the store specializes in. It’s important that visitors immediately understand what you're selling. I’d recommend:

- Focusing on one main category in the hero banner to create a stronger brand identity.
- Making the CTA button more visible—currently, it’s transparent and blends into the background video, making it hard to spot. A solid color with contrast would work better.

2. Improve homepage structure for consistency
- The product categories on the homepage feel a bit inconsistent. Try organizing them better so they follow a logical flow (e.g., Featured Products, Best Sellers, New Arrivals).
- Lack of customer reviews makes the products feel a bit generic. Adding real customer feedback or even star ratings on the homepage and product pages would help build trust. If you don’t have reviews yet, offering a small discount in exchange for a review could be a good start.

3. Boost trust & engagement
- Social media links: Make sure your Instagram, Facebook, or TikTok links are visible in the footer so customers can check out your brand and engage with you.
- UGC (user-generated content): Adding real photos of customers using your products can help make the store feel more authentic.

Final thoughts
You’re definitely on the right track! These small tweaks will help make your store look more professional and trustworthy, which should lead to better conversions.

Looking forward to seeing your updates! 🙌

If you find these suggestions helpful for you, please let me know by giving BON Loyalty  a 'LIKE' or marking it as a 'SOLUTION'.  😊

Cheers,

Tracy | BON Loyalty team