Feedback for your online store from the community
Started the store about a month ago there has been a lot of traffic but no sales. Changed the look of the website and there still hasn't been a sale. Additionally, using the organic method on TikTok. Please have a look and tell me if there is anything that is missing.
Link to the website: https://makagroup.co.uk/
Link to the TikTok: https://www.tiktok.com/@cjames175?lang=en&is_copy_url=1&is_from_webapp=v1
Hello @JJ19
Hope you are doing good. Your store looks nice and here are few suggestions.
Add a favicon which helps to find your store when customer had multiple tabs in their browser.
Add a nice logo, it gives Identity and separates from the competition.
Make header sticky for easy navigation. It helps customers to access menu at any time they want.
Add Testimonials or reviews on the homepage to build trust with the visitors.
Include Blog page, Blog posting will allow you to show your followers a personal side of your business. In this way you can engage with Existing and New customers.
Update contact us page with more Contact details. It builds trust on your store.
Promote your products on social media and provide those social links on the footer section.
Make social links open on new tab.
You can promote your products with word of mouth strategy. Boost your sales with the app from the shopify app store which helps to increase your sales.
There is no terms and conditions checkbox at checkout. I suggest you to install an app from shopify app store which provides 'I agree to the Terms and Conditions' before checkout .As it makes easy for the customer to read your terms and policies.
You can also sell your products on Etsy marketplace as it is very good platform to sell unique, handmade and Vintage goods . If you are already selling on Etsy store consider our Etsy Integration app in the shopify app store. Etsy is a Huge marketplace for selling creative goods such as art & collectibles, crafts & supplies, jewellery &accessories and more, if you have any unique/handmade/vintage goods in your store, you can give further exposure to your products.
hey how are doing your store it's well looks and attractive but on the problem of not getting sales i can help you you can see you still need some improvement on it which i'm going to help you out
Hi @JJ19
All-in-one marketing platform Growave is here. Congratulations on opening a new store and Welcome to Shopify. Since you have a lot of traffic but no sales, it means customers don't find your store reliable enough to make a purchase. Consider implementing more eCommerce marketing tools and features to your online store in order to build customer trust and increase conversions. Here are some suggestions that you can work on. I hope it would be helpful.
Add Referral program in order to give your existing customers an opportunity of sharing your products with friends and getting rewarded for that. Once you get your first clients, try to gain more orders through existing ones. Encourage your customers to help grow your brand community together. The only program that rewards both parties and increases traffic to your Shopify store.
Implement Wishlist. Offering a Wishlist is an effective way to reduce shopping cart abandonment and fulfill sales from customers who showed intent but didn't purchase. This is a non-obvious feature that extremely scales your purchases. Since you offer color oprions for diffusers and essential oils fragnaces, I recommend adding a Wishlist to improve the user experience. If the items from the Wishlist haven't been purchased, automated emails will be sent out as a reminder.
Make Menu Sticky for user experience. Make your online shop more user-friendly by keeping navigation fixed and remaining visible in the same position as the user moves around the website. Keeping navigation fixed and remaining visible in the same position as the user moves around the website will make your online shop more user-friendly.
Add Favicon. Favicon adds legitimacy to your website and helps boost your online branding as well as trust from potential consumers. Favicons are an immediate visual marker for the website which enables easy and quick identification for webpage visitors especially when a lot of tabs are open.
Implement Social Login, so your customers can log in using their Facebook, Google+, Twitter, Yahoo, Tumblr, Instagram, or Amazon accounts. It simplifies the login process and enables one-click signup through social media, which makes your store user-friendly. Meanwhile gathered data through social login can be studied for customer retention and client analysis.
For adding the functions above you can use several apps. However, if you want to get all of them at affordable price, try Growave. 5 great features - Reviews, Wishlist, Rewards & Loyalty, Social Login, shoppable Instagram gallery on Shopify store under one dashboard. Test Growave during the free trial period to check whether it works for you.
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