Trying to customise my product page but it's greyed out

Solved
NUALA
New Member
2 0 2

Hello, 

Please help! I am trying to edit my default product page but it is greyed out? If I click on it nothing happens, I have tried refreshing the page, logging out and in e.g but nothing is working.

I am using the debut theme. Please see the picture below which shows the issue.

Does anyone know why this is happening?

NUALA_0-1631831692351.png

 

Thank you in advance!

Accepted Solution (1)

Accepted Solutions
DanBim
Shopify Partner
368 37 90

This is an accepted solution.

Hi @NUALA,

You must first add a product to your store before you can customize the product page layout.

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Replies 5 (5)
DanBim
Shopify Partner
368 37 90

This is an accepted solution.

Hi @NUALA,

You must first add a product to your store before you can customize the product page layout.

- Was my reply helpful? Click Like to let me know!
- Want a reviews app? Ryviu - Aliexpress Reviews app - is a review app, with features to import reviews from Aliexpress, Amazon, Etsy and Dhgate. Trusted by over 40.000+ merchants.

NUALA
New Member
2 0 2

Haha @DanBim! What a simple fix, you can tell I'm new to this! - thank you

DanBim
Shopify Partner
368 37 90

Hi @NUALA, you are welcome. 

- Was my reply helpful? Click Like to let me know!
- Want a reviews app? Ryviu - Aliexpress Reviews app - is a review app, with features to import reviews from Aliexpress, Amazon, Etsy and Dhgate. Trusted by over 40.000+ merchants.

audreycpchou
Tourist
4 0 1

@DanBim , 

 

I already added products but the Default product option is still greyed out for me. What should I do?

audreycpchou
Tourist
4 0 1

@DanBim ha nevermind! I tried setting the product status as Active and then it worked! Adding products is not enough, we also need to set the product status as not draft.