Uploaded photos are darker than originals

mandi1
Tourist
10 0 0

My photos (sRGB files) look dull and darker once uploaded onto my shopify site.

The slideshow on my home page is particularly bad.

I have read https://shopify.dev/tutorials/customize-theme-troubleshooting-fix-colors-of-uploaded-images

I have tried saving images with and without the colour profile, but still it makes no difference.

See attached image, my picture off my computer vs on the slideshow on my shopify site.

Any help would be appreciated, thank you.

Screenshot 2021-03-31 at 00.55.41.png

 

Replies 5 (5)
Jason
Shopify Expert
10873 190 2178

Can you link to your site with this in place? And since I'm rather curious it would be handy to see the original image too if you're able to upload that somewhere.
I still think this is going to be colour profile related but let's find out.

★ I jump on these forums in my free time to help and share some insights. Not looking to be hired, and not looking for work. http://freakdesign.com.au ★
mandi1
Tourist
10 0 0

Hi Jason, my site is on a trial version at the moment, so I can't give a link.

Here is the image info:

Screenshot 2021-03-31 at 10.47.01.png

mandi1
Tourist
10 0 0

Still having the dull image issue.

Can anyone help please? Thank you

mandi1
Tourist
10 0 0

SORTED!

 

There is an "overlay" option on the slideshow images, the "tint" selection was ON!

Hope this helps someone else 🙂

mandi1
Tourist
10 0 0

Hello it is me again.

So even making sure the tint is not selected my photos are very dull and dirty looking.

Here is a screen shot of the pictures on my computer versus the same pictures (jpegs, rgb colour profile saved)

Please can someone help. As I am selling prints the colours need to be a true representation of the actual prints.

 

Thank you

Screenshot 2021-06-07 at 18.20.37.jpg