Feedback for your online store from the community
Hello Everyone!
Can you please review our Store? Most of our visitors are using mobile devices. Can anyone provide a list of recommended Themes that's has smooth and user friendly UI for mobile devices? Thank you.
Hi @Claire_1
Thanks for reaching out to the community. This is MooseDesk - Customer Support Helpdesk/FAQ App.
Congrats on your new store! Your store looks stunning. I can tell you have put a lot of effort into building this. However, I have some comments to make the good get even better. Here are some of my recommendations for better customer experience, please kindly check.
1. Navigation Menu
Your navigational menu is not sticky, which makes customers all the way up to go to other pages. You can try make it sticky so that customers can browse the store more efficiently
2. Homepage
2.1 Add secondary hover image in featured products section
Adding a secondary hover image would make customer have a second look at your product and make them engaged more.
2.2 Change fixed image banner to section
I really think your banner section is very pretty. However, this is a fixed image and cannot be responsive in mobile device. You can build up this kind of section in Online Store with layout of 2 columns, one with background image (right), one with text and button (left)
3. Contact us - FAQ Page
I notice from your store that it does not have a FAQ Page and each of these Shipping Policy, Satisfaction Guarantee, ... is a single page. If you can combine all those article into an FAQ Page it could be easier for customers to find.
If you want to create such a page you can check out MooseDesk - Customer Support Helpdesk/FAQ App. We help you build up FAQ page, Help Center, and also provide a Helpdesk/Ticketing system. We will also have the Live Chat coming around April
We are offer for free so it you want to try us out please do cause all customers using MooseDesk now will be considered early-birds and will have current features free forever 🙂
4. Theme Suggestion
There are some theme that are famous for its friendly mobile experience, you can check out these:
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All and all, I love your store and believe it is really great. Hope my ideas can make it even better.
If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered, please mark this as 'SOLUTION’.
Thank you,
MooseDesk - MooseDesk - Customer Support Helpdesk/FAQ App.
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Greeting @Claire_1
Garcias from PageFly team, serving as one of our Conversion Rate Optimization Experts. I wanted to reach out to express my genuine excitement upon learning that you've embarked on this journey. While doing so, I couldn't help but notice a few areas that could benefit from some enhancements. Please don't view the feedback below as criticism; rather, consider it as constructive insights aimed at helping you elevate your online presence.
General
HOMEPAGE
1. Announcement bar: To maximize its effectiveness, consider making it a contrasting color and ensuring it remains sticky throughout the entire page. Additionally, adding a countdown timer can create a sense of urgency, prompting visitors to take action before time runs out.
2. Hero Banner: Because the main picture have too many details, so we need more negative space to provide visual breathing room. This guides users towards the important elements and improves the overall user experience. Cramming large images and text can overload users with information, making it difficult to grasp the key message at first glance.
3. Browse Our Featured Collections
4. Highlight brand features
The homepage is the perfect stage to spotlight your brand's unique features, serving as a persuasive rationale for why customers should shop with us. As a customer, I am looking for some information such as emphasizing services like convenient in-home installation, hassle-free door assembly, and comprehensive instructional videos, all designed to simplify the purchase process and instill confidence in customers' decision-making.
I hope it find you well! Thank you
Cheers,
Garcia
Please let me know if it works by giving it a Like or marking it as a solution!
➜ Unlock the secrets to a record-breaking BFCM with PageFly and Canva
➜ Optimize your Shopify store with PageFly Page Builder (Free plan available)
➜ Weekly updated Shopify tutorials on YouTube
All features are available from the Free plan. Live Chat Support is available 24/7.
Regarding theme reviews, we have a comprehensive Shopify theme review available here. We hope this resource proves valuable in enhancing your understanding of our themes and optimizing your website's performance. https://pagefly.io/blogs/shopify/best-free-shopify-themes
Please let me know if it works by giving it a Like or marking it as a solution!
➜ Unlock the secrets to a record-breaking BFCM with PageFly and Canva
➜ Optimize your Shopify store with PageFly Page Builder (Free plan available)
➜ Weekly updated Shopify tutorials on YouTube
All features are available from the Free plan. Live Chat Support is available 24/7.
Sticky header is recommended, as it makes it easy for the user to directly jump to the menu at any point of time while they are navigating through the Site. Other significant observations for store optimization are as follows:
I hope you find these suggestions helpful in enhancing your store's performance and providing an improved experience for your customers.
Best
Neha - Shopify Partner
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