What do you think about my website?

[lorypez]

hello everybody, I spent my last couple months designing a website for my brand Vittoria Cashmere. it's still not 100 percent ready, I still need to upload some products and work on the SEO aspect.

How's it looking so far? Final product won't be so different, probably.

I spent a lot of time and resources working on it, and I'd love to hear some opinions and possible suggestions. It's my first time building a website, so I'm certainly not an expert. I just have a natural interest in "tech".

here's my website: www.vittoriacashmere.it

thanks. have a great day, night, evening... just have a great time!

[lorypez]

hello, thanks for taking time to answer. i was going that way at first, showcasing pics like the one you pointed out. however im finfing myself replacing them with flat lays, only to leave model pics "inside". thats because i think it may look a bit untidy. 

[MooseDesk]

Hi @Lorypez,

Thanks for reaching out to the community. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.

Congrats on your new store! You did a great job considering this is your first time building a website. I just want to give a few more comments to make your website look even better. Please kindly check!

1. Add a favicon

A favicon is a small icon in the browser's address bar and tabs. While it may seem like a minor element, it can help boost trustworthiness, which can lead to higher conversion rates.

2. Include more product images

I highly recommend adding more product images to make it look more trustworthy and professional. It will increase the chances of customers click Add to cart. 

3 types of product images that should always be included for most products:

• Images that show products “In Scale” 
• Images that highlight a product’s features: Feature Callout images (highlight product materials that your users will find valuable)
• 3-5 Images that show products from at least a few different angles 

3. Optimize the footer section

The footer is often overlooked, but it's a valuable piece that can significantly enhance user experience and boost your website's effectiveness. Therefore, you can gradually improve your sales.

Some of the elements you can consider adding are:

• Copyright notice: Clearly state the copyright owner and year.
• Privacy policy link: Link to your detailed privacy policy.
• Terms of service link: Link to your terms and conditions.
• Contact information: Include your address, phone number, and email.
• Social media icons: Link to your social media profiles.

4. Add a live chat widget

Not only does a live chat widget offer immediate assistance to customers, it also provides personalized product recommendations to them. Plus, chatting with agents can create a sense of trust for your customers, which can encourage them to buy your products.

I suggest exploring MooseDesk, a free Live Chat, FAQ & Helpdesk App. MooseDesk provides auto-reply features during non-business hours, a proactive help center, and a user-friendly widget layout, offering an effective solution to enhance customer support on your platform.

—

As an expert/enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.

If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.

Thank you for reading. Wish you a nice day ahead!

MooseDesk - All-in-one Shopify FAQ & Helpdesk App

[lorypez]

hello, thank you very much for your in depth answer. unfortunately i think i won't be able to implement the live chat feature, as we're only two people in this business and we sell in person too. i don't want to solely rely on automatic responses. maybe i could implement a whatsapp button? also noted on the favicon and footer section, ill work on both of them

thanks again mate!

[MooseDesk]

Hi @lorypez ,

Thank you for your thoughtful response! I completely understand your concerns about managing a live chat with a small team. Adding a help widget to your online store could be a great solution, as it allows customers to reach out with any questions about products, shipping, and more.

With MooseDesk’s Live Chat feature, you’ll be able to chat directly with customers when you are online as yourself rather than using automatic responses. Or when you are away, you can send them an email response to let them know you will contact to them soon. This way, each response can be personal and tailored to their needs.

You easily add a WhatsApp button to your store, allowing customers to connect with you through WhatsApp or other channels, like Instagram or Facebook, for added flexibility. Feel free to give it a try, and don’t hesitate to reach out to support if you have any questions!

Wishing you best of luck in your future! 😍

[LizHoang]

Hi @lorypez ,

Thank you for sharing your website with us, you've put a lot of time and effort into the design, and it's coming along beautifully. I would like to offer a few suggestions to help enhance the user experience and optimize your site further:

1. Navigation: I recommend adding more sections to your Main Menu or Footer Menu, such as a FAQs page, Blogs, Sustainability, or other relevant sections. These additions will provide customers with more valuable information and make the browsing experience more comprehensive.

2. Product Organization: To create a large, user-friendly store on Shopify, you may consider building a multi-level drop-down menu to categorize your products by categories and subcategories. This will help customers navigate your product range more easily, especially as your inventory grows.

3. Who We Are Page: On this page, it could be beneficial to add a header banner to make the page visually appealing and aligned with your brand identity. Additionally, I think making the Contact form smaller could improve the overall design of the page.

I hope these suggestions are helpful as you continue working on your website.

Liz

[lorypez]

thank you! i re-designed the about us section, i'll translate it later.

[heddykhalifa]

Hey Lorypez,

Heddy from Gameball: Loyalty Program & VIP here!

Your website for Vittoria Cashmere looks elegant and inviting! To enhance it further, consider focusing on high-quality images and detailed product descriptions to showcase your cashmere. As you work on SEO, ensure that you include relevant keywords in your content and meta tags to improve visibility. Engaging your audience on social media with posts about your brand story or cashmere care tips can also drive traffic.

Great job so far, and keep it up! Let me know if you want more specific advice!

[lorypez]

thanks mate, all things im working on. its time consuming, but i hope things will work out!

[Bundler-Manuel]

Hello there @lorypez for your first time building a website, it looks quite impressive I must say. The major areas I’d note down for improvement would be for there to be more products to display probably because the store looked a bit empty, a section for FAQs and the story behind the store to share my information and to allow customers to build more of a connection with the store. 

[lorypez]

hello, thank you very much for your kind words mate. sometimes i look at it and feel like i built the best website ever, then 2 minutes later im not so sure about that. haha, still, i completely rebuilt the about us section, i'll add translations later and adjust a couple of details as well.

i'm still working on the pics, i have a vast assortment of products at my warehouse so it takes time. basically selling in person in the morning, sorting out my products and going around factories during the afternoon and working on the website at night. pretty time consuming but i hope it'll be worth it. i'll work on the faqs section as well. thanks again.

[DaisyVo]

Hi @lorypez 

I took a look at your website, and I have to say, you’ve done a fantastic job for your first attempt! The design feels clean and elegant, which fits well with the high-end vibe that cashmere represents. I can see you’ve put a lot of thought into it, so here’s some feedback and suggestions to help you fine-tune things before your final launch:

What I Loved:

1. Aesthetic Appeal: The minimalistic design is great—it lets your products and brand shine without overwhelming visitors. It matches the luxury tone of a cashmere brand.
2. Typography and Color Palette: Your choice of fonts and colors feels cohesive and reflects a premium brand identity. It’s subtle yet classy.
3. Navigation: The menu is straightforward and user-friendly. I didn’t have to guess where to find anything, which is super important for a smooth user experience.

Suggestions for Improvement:

1-Product Pages: Once you upload your products, make sure each product page has detailed descriptions that highlight the unique qualities of your cashmere (e.g., craftsmanship, material sourcing, care instructions). Customers buying premium items like cashmere want to know they’re investing in quality.

2-Homepage Call-to-Action (CTA): Right now, the homepage could use a more prominent CTA, like a button that says “Shop Now” or “Explore Our Collection.” This encourages visitors to take action immediately.

3-SEO and Metadata: Since you’re working on SEO, remember to add:

• Unique meta titles and descriptions for each page.
• Keywords like “luxury cashmere,” “Italian cashmere,” and “handmade cashmere” to target your ideal audience.
• Alt tags for all images, which can help improve search engine visibility and accessibility.

4-Mobile Optimization: On mobile, some sections (like text and images) might need better spacing or resizing to ensure they look perfect on smaller screens. A lot of people shop from their phones these days, so it’s critical to make this seamless.

5-About Page Storytelling: If not already included, add a strong narrative about your brand and what makes Vittoria Cashmere unique. Customers love a good backstory, especially for luxury goods.

6-Loading Speed: Your site is a bit slow to load—this might discourage visitors. You could optimize your images (reduce file sizes without losing quality) or use a faster hosting service if necessary.

7-Newsletter Signup: If you haven’t already, consider adding a newsletter popup or banner for visitors to subscribe. Offering a small incentive like “10% off your first order” could encourage signups and build your email list.

Quick Fix (Code Example):

Here’s an example of a clean and compelling button you could add to your homepage for better engagement:

<div style="text-align: center; margin-top: 20px;">

  <a href="/collections" style="background-color: #d4af37; color: white; text-decoration: none; padding: 15px 30px; font-size: 16px; border-radius: 5px;">

    Shop Our Collection

  </a>

</div>

Visual Feedback:

If you’d like, I can create a mockup or visual tweaks for your site layout, like how to arrange the homepage or refine the product gallery. Just let me know!

Overall, your website is shaping up beautifully! With a few tweaks and some finishing touches, I’m sure Vittoria Cashmere will leave a lasting impression on your customers.

If you need any other assistance, feel free to reply and I will try my best to help.
Best regards,
Daisy