Feedback for your online store from the community
Obviously, everyone is upset about the price override function being taken away, but the real question is, when will this "new" function they mention be added. The busiest times of the year are coming up quickly and I don't need to be having my employees pulling out a calculator for every customer, holding up lines. Being efficient and fast is how we are able to move lines quicker, and having this function gone and no new function replacing it will really affect our sales, reviews, and customer interaction. So, is there a set date that this new function will be added? Is there a way we can add price override back until Shopify is ready to drop this new function? If my employees have to pull out a calculator to change the price for the hundreds of customers we have in for Black Friday, it might be time to officially drop Shopify and go to the other competitors. The new function should've been added the SECOND they took off price override. It'll be a month that this function has been gone, and it is the absolute worst thing to deal with, especially on busy weekends. PLEASE get this fixed ASAP, this will create such a mess for everyone during the holiday season, ESPECIALLY Black Friday, which is less than a month away!
Shopify removed the "Price Override" feature from its POS system in version 8.18 to pave the way for future enhancements in discount management.
In response to merchant feedback, Shopify introduced the "Price after discount" field within the Custom Discount feature in version 9.2. This allows you to set the desired end price automatically without manual calculations. This update has been rolled out to all merchants.
To utilize this feature:
1-Update Your POS App: Ensure your Shopify POS app is updated to version 9.2 or later.
2-Apply Custom Discount:
This will adjust the item's price to your specified amount without manual calculations.
For more detailed guidance, refer to Shopify's official documentation on custom discounts: Shopify Help Center
If you encounter any issues or require further assistance, consider reaching out to Shopify Support for personalized help.
If you have other questions, feel free to ask, and I will answer them as well.
Best regards,
Daisy
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