Feedback for your online store from the community
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I need someone to call me or answer my message immediately. The fact y’all have no customer service phone number is ridiculous.
where do I find my merchant Id so I can get tax exempt?
Hi, @Theporchvenue.
Thank you for reaching out. I am sorry you are having difficulties contacting us.
To retrieve your merchant ID number you will need to contact our Support Team. You will need to chat into our AI chat and then type I still need help, you will then be prompted to chat with an advisor.
Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?
Talk soon,
Emily | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Hi Emily can you help me I want to know my merchant ID
Hi, @delibalemin.
Thank you for reaching out!
You will need to contact our Support Team, they will be able to provide you with your merchant ID.
Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?
Talk soon,
Emily | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
I tried doing this as well, and it is useless. The AI bot just puts you in an endless loop of questions. How do I contact someone to get my merchant ID?