Solved

Why am I getting visitors but no sales on my e-commerce site?

fouad88
Visitor
2 0 0

I am having visitors but no sales. I have a feeling something isn't right please go see my store and give me feedback.

www fnfstore001.myshopify.com

Accepted Solutions (2)

oscprofessional
Shopify Partner
15895 2377 3082

This is an accepted solution.

@fouad88 ,

Welcome to the Shopify community.

Hope you are doing good. Here are a few suggestions.

 

Logo: For Brand identity, you need a proper logo to represent your business as the logo needs more improvement on your website. It's a basic or important foundation for branding your business.

It’s important to note that your logo does not need to be exactly 410 pixels wide by 205 pixels high.

oscprofessional_0-1674195975345.png

 

Front Images: Use good quality featured banner images with call to action buttons to captivate user attention. Use all images with good quality with the right dimension.

oscprofessional_1-1674196023549.png

 

Homepage: Homepage designs guide your visitors around your website. To engage visitors you need to work on homepage layout design. Include trust indicators on the homepage. Homepage content should be strategically decided. You can add ‘Call to action banner’ ‘New arrivals’, ‘Top selling products, Most popular collection, announcement bar, Today's deals and offers etc on the homepage to engage users.

oscprofessional_2-1674196054097.png

 

Add Blog: You know creating/adding blogs gives you a great way to generate fresh content on a website and provide a catalyst for email marketing, social media promotion to drive search traffic to your website.

Trust Signals: Show off trust signals and customer testimonials to boost conversion. Customer testimonials and trust Signals build customer's trust and help customers to feel more secure in their buying decision.

Improve SEO, links, usability, performance score for increase more conversion & sale (Your page could be better)

Check your store with the Page insight tool to get the score. because the low mobile score can kill the website traffic.

 

You need to focus on the following points........

  • Use dynamic content.
  • Choose relevant keywords
  • Use design to improve user experience.
  • Improve page loading time.
  • Create Content That Converts
  • Add testimonials, reviews, and logos
  • Mobile friendliness
  • Quality Content
  • Send Relevant Emails
  • Make Use of First-time Offers 

 

Hope these points will help you!

 

 

We will give you free audit report of your store with all respect to SEO, Conversion rate, UX/UI, Store Speed Optimization. 
Let me know your thoughts..

 

Get pass your Store Core Web Vital Free Speed Optimization Audit, Chat on WhatsApp | Skype : oscprofessionals-87 | Email: pallavi@oscprofessionals.com | Hire us | Guaranteed Site Speed Optimization | Website Free Audit | Shopify Theme Customization | Build Shopify Private App | Shopify SEO | Digital Marketing | Oscp Upsell & Cross sell App : Free | Oscp Sales & Volume Discount App : Free | Custom Pricing Wholesale App : Free

View solution in original post

flareAI
Shopify Partner
2405 223 537

This is an accepted solution.

Hello @fouad88,


I'm Gina - Product Manager at flareAI. flareAI has helped Shopify stores generating $5 million in sales from Google Search, on autopilot.


If it's helpful to you, please let me know by giving it a like or marking it as a solution.


I would like to share a few suggestions while going through your store. I hope my tips will help you provide the solution you are looking for.


1. Add a banner or slideshow below the header section which helps the right visitors dive deeper into your website while also weeding out the people who won't find value in what you offer.
2. Your store's header menu can be made more professional. Add links to your product collection, pages like Contact Us, About Us in the main header menu.
FnF STORE 2023-01-20 01-16-15.png
3. Add more detailed product description in product pages. The product description should provide visitors with important information about the features and benefits of the product so they are motivated to buy.
High heel boots - FnF STORE 2023-01-20 01-02-05.png
4. Add product reviews as most of the customers read the review before purchasing the product. Even sometimes by reading reviews, customers may look to understand whether your product will suit their particular situation and make the decision to purchase the product.
5. Add Contact Us page for better customer interaction. Also display store's contact info like phone number, email address, and office address in the Contact Us page.
6. You can add testimonials on the home page to make the store look more professional. Testimonials allow your satisfied customers to step forward and address the questions and objections that fill the minds of your prospective buyers for you.
7. Add social media for the store to increase the traffic. Having social media for the store will help increase the traffic.
8. Optimize your footer with a more professional and functional look. Add pages like Contact Us, About Us, Privacy Policy, Terms of Service, etc to the footer.
9. A FAQ would be useful to provide quick information to help customers make a purchasing decision and also to reduce the time your employees need to answer simple questions.
10. Add each sub-categories/collections in the menu so that its easy to go to any collection from any page.
11. Use the same font for the whole website.
12. Logo is an important part of your company's brand, and makes a significant a on a company's public perception
13. Add About Us page which is a reflection of the purpose and personality of the business.
14. Add more specific product title/url in product pages.
Creating the perfect SEO product title/url can help the search engine understand exactly what it is you are selling and drive more traffic to your site. So try to keep the product title/url unique and more specific.
High heel boots - FnF STORE 2023-01-20 01-01-16.png
15. Add average ratings for each product
Including both user rating and number of ratings on the products will help users to make decision whether to buy your product or not.
16. Use Trust Badges
Trust badges are crucial for every eCommerce store. Until people trust you with their credit card information, they won't make a purchase. A few ways to establish trust with potential customers are: Install an SSL certificate in your store, display small images of credit cards and other payment options, add social buttons that take your customers to your social media accounts, display your contact info (phone number, email address, and office address) prominently.
17. Add sticky header
Adding sticky header allow users to quickly access the navigation, search, and utility-navigation elements without scrolling up to the top of the page. They increase the discoverability of the elements in the header and the chance that users will take advantage of them.
18. Use blogging
Blogging is a great technique to increase the traffic and ranking of your website. If you blog consistently with high-quality content over a long period, your site will rank higher for specific keywords or topics.
19. Add CTA button like Shop Now, Buy Now in the Home page header banner or slideshow
The Call To Action(CTA) is a key element on a webpage, acting as a signpost that lets the user know what to do next. Without a clear CTA, the user may not know the next steps to take to purchase a product or sign up for a newsletter and is likely to leave the site without accomplishing their task.
20. Add data policies (Privacy Policy, Terms of Service, Refund Policy) to your store which helps set expectations with your website visitors. They'll know the types of data you're collecting, why you're collecting, protects the seller from bad customers and ensures that buyers know exactly what to expect when they order a product.


Also I noticed you are still using the Shopify default.myshopify.com domain as the primary domain. I suggest you to change your primary domain to a more branded name like fnfstore001.com. This helps you establish your brand and build trust in your online store.


You can refer this Shopify guide to change your primary domain. 


You will get more organic sales when your products are found on free sales channels like Google Search and you will start getting order conversions for virtually zero cost. flareAI does stuff for you saving you time & expense. flareAI works every day for you, tapping into Google Search and 20+ of world's best & biggest free sales channels.


If you found the answer helpful consider supporting the Shopify Community by giving it a Like + Accept the solution.


Gina
flareAI

flareAI : Get Sales from Google Search, on Autopilot
$10+ billion in eCommerce on Google Search, every day. Find out how much you are missing

View solution in original post

Replies 6 (6)

Blair
Shopify Staff
1921 256 227

Hi @fouad88,

 

Thank you for reaching out to the Community! I'd be happy to take a closer look into your shop and provide some feedback. To gain a bit more context, are you able to share your current avenues that you're using to bring in customers?

 

To begin, I want to say that I love the colour scheme you've selected. I think it's concise and cohesive, making the shopping experience pleasurable. I would however, make a few changes including: 

 

  • Pick a niche or category and stick to it. Currently it seems like you're selling a mix of items ranging from kitchen gadgets to self care items. You want customers to come to your shop and know what type of products you sell. 
  • Add an "About Us" and "Contact Us" Page. It's a great way to engage with customers and share more about who you are and what your business is. You can check out our Pages Documentation for steps on how to complete this. 
  • Add your social media pages! This is another great way to engage with customers and help build your audience. Check out our Adding Social Media Icons documents for steps on how to add these to your shop's footer. 

 

Additionally, I'd recommend checking out our 21 Ways To Increase Traffic blog as it touches on various other tips and tricks you can integrate into your shop. It's a great resource available and provides lots of information.

 

Please let me know if you have any other concerns. 

Blair | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

fouad88
Visitor
2 0 0
Yes please do
oscprofessional
Shopify Partner
15895 2377 3082

@fouad88 ,

Okay I will share you via email... 

Get pass your Store Core Web Vital Free Speed Optimization Audit, Chat on WhatsApp | Skype : oscprofessionals-87 | Email: pallavi@oscprofessionals.com | Hire us | Guaranteed Site Speed Optimization | Website Free Audit | Shopify Theme Customization | Build Shopify Private App | Shopify SEO | Digital Marketing | Oscp Upsell & Cross sell App : Free | Oscp Sales & Volume Discount App : Free | Custom Pricing Wholesale App : Free

oscprofessional
Shopify Partner
15895 2377 3082

This is an accepted solution.

@fouad88 ,

Welcome to the Shopify community.

Hope you are doing good. Here are a few suggestions.

 

Logo: For Brand identity, you need a proper logo to represent your business as the logo needs more improvement on your website. It's a basic or important foundation for branding your business.

It’s important to note that your logo does not need to be exactly 410 pixels wide by 205 pixels high.

oscprofessional_0-1674195975345.png

 

Front Images: Use good quality featured banner images with call to action buttons to captivate user attention. Use all images with good quality with the right dimension.

oscprofessional_1-1674196023549.png

 

Homepage: Homepage designs guide your visitors around your website. To engage visitors you need to work on homepage layout design. Include trust indicators on the homepage. Homepage content should be strategically decided. You can add ‘Call to action banner’ ‘New arrivals’, ‘Top selling products, Most popular collection, announcement bar, Today's deals and offers etc on the homepage to engage users.

oscprofessional_2-1674196054097.png

 

Add Blog: You know creating/adding blogs gives you a great way to generate fresh content on a website and provide a catalyst for email marketing, social media promotion to drive search traffic to your website.

Trust Signals: Show off trust signals and customer testimonials to boost conversion. Customer testimonials and trust Signals build customer's trust and help customers to feel more secure in their buying decision.

Improve SEO, links, usability, performance score for increase more conversion & sale (Your page could be better)

Check your store with the Page insight tool to get the score. because the low mobile score can kill the website traffic.

 

You need to focus on the following points........

  • Use dynamic content.
  • Choose relevant keywords
  • Use design to improve user experience.
  • Improve page loading time.
  • Create Content That Converts
  • Add testimonials, reviews, and logos
  • Mobile friendliness
  • Quality Content
  • Send Relevant Emails
  • Make Use of First-time Offers 

 

Hope these points will help you!

 

 

We will give you free audit report of your store with all respect to SEO, Conversion rate, UX/UI, Store Speed Optimization. 
Let me know your thoughts..

 

Get pass your Store Core Web Vital Free Speed Optimization Audit, Chat on WhatsApp | Skype : oscprofessionals-87 | Email: pallavi@oscprofessionals.com | Hire us | Guaranteed Site Speed Optimization | Website Free Audit | Shopify Theme Customization | Build Shopify Private App | Shopify SEO | Digital Marketing | Oscp Upsell & Cross sell App : Free | Oscp Sales & Volume Discount App : Free | Custom Pricing Wholesale App : Free

flareAI
Shopify Partner
2405 223 537

This is an accepted solution.

Hello @fouad88,


I'm Gina - Product Manager at flareAI. flareAI has helped Shopify stores generating $5 million in sales from Google Search, on autopilot.


If it's helpful to you, please let me know by giving it a like or marking it as a solution.


I would like to share a few suggestions while going through your store. I hope my tips will help you provide the solution you are looking for.


1. Add a banner or slideshow below the header section which helps the right visitors dive deeper into your website while also weeding out the people who won't find value in what you offer.
2. Your store's header menu can be made more professional. Add links to your product collection, pages like Contact Us, About Us in the main header menu.
FnF STORE 2023-01-20 01-16-15.png
3. Add more detailed product description in product pages. The product description should provide visitors with important information about the features and benefits of the product so they are motivated to buy.
High heel boots - FnF STORE 2023-01-20 01-02-05.png
4. Add product reviews as most of the customers read the review before purchasing the product. Even sometimes by reading reviews, customers may look to understand whether your product will suit their particular situation and make the decision to purchase the product.
5. Add Contact Us page for better customer interaction. Also display store's contact info like phone number, email address, and office address in the Contact Us page.
6. You can add testimonials on the home page to make the store look more professional. Testimonials allow your satisfied customers to step forward and address the questions and objections that fill the minds of your prospective buyers for you.
7. Add social media for the store to increase the traffic. Having social media for the store will help increase the traffic.
8. Optimize your footer with a more professional and functional look. Add pages like Contact Us, About Us, Privacy Policy, Terms of Service, etc to the footer.
9. A FAQ would be useful to provide quick information to help customers make a purchasing decision and also to reduce the time your employees need to answer simple questions.
10. Add each sub-categories/collections in the menu so that its easy to go to any collection from any page.
11. Use the same font for the whole website.
12. Logo is an important part of your company's brand, and makes a significant a on a company's public perception
13. Add About Us page which is a reflection of the purpose and personality of the business.
14. Add more specific product title/url in product pages.
Creating the perfect SEO product title/url can help the search engine understand exactly what it is you are selling and drive more traffic to your site. So try to keep the product title/url unique and more specific.
High heel boots - FnF STORE 2023-01-20 01-01-16.png
15. Add average ratings for each product
Including both user rating and number of ratings on the products will help users to make decision whether to buy your product or not.
16. Use Trust Badges
Trust badges are crucial for every eCommerce store. Until people trust you with their credit card information, they won't make a purchase. A few ways to establish trust with potential customers are: Install an SSL certificate in your store, display small images of credit cards and other payment options, add social buttons that take your customers to your social media accounts, display your contact info (phone number, email address, and office address) prominently.
17. Add sticky header
Adding sticky header allow users to quickly access the navigation, search, and utility-navigation elements without scrolling up to the top of the page. They increase the discoverability of the elements in the header and the chance that users will take advantage of them.
18. Use blogging
Blogging is a great technique to increase the traffic and ranking of your website. If you blog consistently with high-quality content over a long period, your site will rank higher for specific keywords or topics.
19. Add CTA button like Shop Now, Buy Now in the Home page header banner or slideshow
The Call To Action(CTA) is a key element on a webpage, acting as a signpost that lets the user know what to do next. Without a clear CTA, the user may not know the next steps to take to purchase a product or sign up for a newsletter and is likely to leave the site without accomplishing their task.
20. Add data policies (Privacy Policy, Terms of Service, Refund Policy) to your store which helps set expectations with your website visitors. They'll know the types of data you're collecting, why you're collecting, protects the seller from bad customers and ensures that buyers know exactly what to expect when they order a product.


Also I noticed you are still using the Shopify default.myshopify.com domain as the primary domain. I suggest you to change your primary domain to a more branded name like fnfstore001.com. This helps you establish your brand and build trust in your online store.


You can refer this Shopify guide to change your primary domain. 


You will get more organic sales when your products are found on free sales channels like Google Search and you will start getting order conversions for virtually zero cost. flareAI does stuff for you saving you time & expense. flareAI works every day for you, tapping into Google Search and 20+ of world's best & biggest free sales channels.


If you found the answer helpful consider supporting the Shopify Community by giving it a Like + Accept the solution.


Gina
flareAI

flareAI : Get Sales from Google Search, on Autopilot
$10+ billion in eCommerce on Google Search, every day. Find out how much you are missing

Rayshuggs
Globetrotter
561 35 83

Hey there @fouad88 , if you are having a large number of visitors in your store but no sales, a likely reason could be that there is an issue with the check out process. To know if this is the issue, I recommend you placing a test order on a product in your store by yourself to see if it goes smoothly.

Please let me know if it works by giving it a Like or marking it as a solution!
Increase sales with the Bundle app for Shopify merchants.