Feedback for your online store from the community
Hello, I am very interested in knowing why after marketing, ads, campaigns, on 5 sales channels and I still have NO SALES? I have staff that help with marketing and making the beautiful website. I just can't keep putting funds out to see if I can get a sale. I post daily to all the social media platforms. I send out promotional emails. I have done hard work and many hours on this and I am exhausted 😩. Any feedback would help. Be nice because I bite. Fashionqueene.com
Ok, can you tell me?
Hi @cajun_queene ,
I took a look at your store and the first thing I noticed is that it takes a lot of time loading, that usually deters customers.
The second thing you might want to take a look at are your stats on the ads platforms, what is your CTR and link CTR, what's the drop between clicks and link clicks, and lastly where is your drop. Do visitors get to the product page? Do they add items to the cart? Do they get to the checkout? Usually, that's a big tell on where is your issue on the website.
Lastly, an advice from one entrepreneur to another, it is good sometimes to take some days off from our projects to gain perspective. It is easy to get frustrated when putting in a lot of effort and not getting the expected results. Some days off might be refreshing and help you spot the problem.
Hope this helps!
Some things I noticed instantly:
- No logo
- Long loading time of home page content
- Buggy layout (there are some random arrows on a white line in the header, the footer is out of order
- No about page
- Covid disclaimer about delayed shipping times (outdated information)
- Instagram link goes to a personal page, not business page
- No clear mission, branding, or theme of the brand
- Pictures don't load on collection pages (at least what I tried)
You have to ask yourself, would you buy from a site like this?
Recommendations:
- Hire a designer to get a logo
- Hire a web developer to fix your site and make it look professional
- Make a strategy for your business (what is your goal, what niche do you want to operate in, who do you want to serve)
- Hire a branding consultant to get your branding / mission / social media strategy dialed in (or spend some time researching this and make a strategy)
- Think of how you can be different / provide value. Are the products unique to your brand? Perfect, showcase that and advertise. Are they dropshipped products? Then figure out how to differentiate yourself, why would someone buy from your site instead of another site or Amazon or ali express?
Hope that helps for some brain food to think about.
Hello Cajun_queene,
Thanks for reaching out to the community!
Here are some suggestions for you:
Hope it helps!
Leesha
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