Why am I still being charged after closing my subscription-based stores?

[Mohamad11]

I need help!! I have stopped using shopify for the past few months but it seems that out of the multiple stores I have created, the first one keeps on charging me $39.99 a month. I paid for the $1 deal for 3 months since August of last year, and the account has been charging me $39.99 since November of last year till now. I've lost $200. Please I need support to stop charging me and refund me my money. And I already closed the store. I closed all the stores I created, and for the store I mentioned above, it is just an assumption, but still. Please, help me get my money back and to stop charging me. 

[EcomGraduates]

If you’re still being billed, even after closing the store, there might be a billing issue or an active subscription you missed. I recommend reaching out to Shopify Support directly to explain your situation