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Why can't I tag some of my product collections?

Kelly71
Visitor
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When I go to tag my product. Some of my collections are not available to use as my tag. The collections show up under collections and my menu, they are just not available to tag. What do I need to do?

Accepted Solution (1)

Ollie
Shopify Staff
2433 454 409

This is an accepted solution.

Hey @Kelly71.
 
Thanks for reaching out. 
 
I appreciate the context that you have shared with us as that is very helpful!
 
When you created the collections for your products, did you happen to set the conditions to Product tag is equal to tag? Typically, you will want to use the tag as a condition in order to add your products to the collection. I took a screenshot of the conditions from my test store to show you an example:
 
20-26-36379-5586
 
With that being said, we do have a great blog that goes into Troubleshooting: Products Aren't Displaying In My Collection that you may find useful. 
 
Let me know if that helps, looking forward to your response.

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Reply 1 (1)

Ollie
Shopify Staff
2433 454 409

This is an accepted solution.

Hey @Kelly71.
 
Thanks for reaching out. 
 
I appreciate the context that you have shared with us as that is very helpful!
 
When you created the collections for your products, did you happen to set the conditions to Product tag is equal to tag? Typically, you will want to use the tag as a condition in order to add your products to the collection. I took a screenshot of the conditions from my test store to show you an example:
 
20-26-36379-5586
 
With that being said, we do have a great blog that goes into Troubleshooting: Products Aren't Displaying In My Collection that you may find useful. 
 
Let me know if that helps, looking forward to your response.

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog