Why did I incur threshold fees without any sales or customers?

Why did I incur threshold fees without any sales or customers?

Jd07114
Visitor
1 0 3

I was charged over 200 dollars in threshold fees when I never fully got my store up and running nor did I sell anything or have any customers. Why did I get charged this and where was the information on the threshold fees when I first started my store located when I started my subscription it was 1 dollar a month but that somehow turned to over 200 when I never even used the store to begin with? 

Reply 1 (1)

EcomGraduates
Shopify Partner
735 63 105

Threshold fees can sometimes be related to specific account activities or fees related to the plan you’re on.

You should check your Shopify billing details and contact Shopify support to clarify why these charges were applied


If this fixed your issue, likes and accepting as a solution are highly appreciated.

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