Why does my online store look different on the web than the app?

tonyona
Visitor
2 0 0

 

Help, my store looks perfect on the app but when I visit the website itself, it looks horrible

Replies 3 (3)

Emily
Shopify Staff
1332 102 192

Hi, @tonyona.

 

Thank you for reaching out! 

 

We have a great resource on building out your Shopify store that I recommend reading through. This should help you have a more appealing website. 

 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon, 

Emily | Social Care @ Shopify 
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tonyona
Visitor
2 0 0

IMG_4250.png

 not answered

Emily
Shopify Staff
1332 102 192

Hi, @tonyona.

 

Thank you for sharing that screenshot!

 

Can you please provide me with your URL to test on my end? What theme are you using? Is it a Shopify theme or a third-party theme? 

 

Please let me know if you have any further questions! 
 
Talk soon, 

Emily | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog