Why does my online store look different on the web than the app?

[tonyona]

 

Help, my store looks perfect on the app but when I visit the website itself, it looks horrible

[Emily]

Hi, @tonyona.

Thank you for reaching out! 

We have a great resource on building out your Shopify store that I recommend reading through. This should help you have a more appealing website. 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon, 

[tonyona]

 not answered

[Emily]

Hi, @tonyona.

Thank you for sharing that screenshot!

Can you please provide me with your URL to test on my end? What theme are you using? Is it a Shopify theme or a third-party theme? 

Please let me know if you have any further questions! 
 
Talk soon,