Why does my product page keep showing error 500?

Why does my product page keep showing error 500?

barg
Visitor
1 0 2

Hello
It seems that our store website has a problem on the product pages and gives an error 500. I uploaded the relevant images. Thank you for checking.

I have also searched and tried all the solutions provided in other posts. But I did not get an answer and it seems that the problem is with the Shopify servers.

Screenshot 1402-06-23 at 14.31.04.png

Website address: https://bargstyle.com/
Address of affected pages: https://bargstyle.com/products/x-back-dress


Replies 2 (2)

IsabellaM
Excursionist
28 2 9

Hi @barg , 

It seems that it was a temporary issue. 
The website and product page seem to be loading correctly now.

Victoria
Shopify Staff
2398 162 284

Hi, @barg.

 

Welcome to the Shopify Community.

 

Last week, Shopify received reports of merchants experiencing an error message on the storefront when trying to access product pages. Our developers have since resolved the issue and you should now be able to access your product pages as expected.

 

I was able to view the bargstyle.com/products/x-back-dress product page, and it is displaying correctly on my end. Please see the screenshot below.

 

 

Could you advise if you're still experiencing this issue on your end?

 

I look forward to hearing back!

Victoria | Shopify 
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