Re: Not getting added to cart / sale

Why is my online store not driving sales despite high traffic?

2 0 2



I recently opened a store and started advertising online. I had almost 500 targeted visitors in the last two weeks, but only 1 added to cart, and no sale. What am I doing wrong? Is there something wrong with the design of my store?


Thank you in advance for your help.

Replies 4 (4)

1245 112 151

If you're receiving targeted visitors to your store but not seeing conversions, there could be various factors at play. Here are some areas to assess and improve upon:

  1. Website Design and User Experience: Ensure that your website is visually appealing, easy to navigate, and provides a smooth user experience. Make sure your products are showcased prominently, with clear and enticing product descriptions, high-quality images, and a streamlined checkout process.

  2. Trust and Credibility: Build trust with your visitors by including trust signals such as customer reviews, testimonials, security badges, and clear contact information. Displaying trust badges, secure payment options, and a privacy policy can help reassure potential customers.

  3. Targeted Traffic: Analyze your advertising efforts and ensure you're targeting the right audience. Consider refining your targeting parameters, keywords, or demographics to attract more qualified visitors who are likely to be interested in your products.

  4. Product Descriptions: Make sure your product descriptions are compelling, informative, and highlight the unique selling points of your products. Use persuasive language, emphasize the benefits, and address any potential concerns or questions your customers may have.

  5. Pricing and Offers: Evaluate your pricing strategy to ensure it aligns with market standards and customer expectations. Consider offering special promotions, discounts, or free shipping to incentivize conversions.

  6. Competitive Analysis: Research your competitors to gain insights into their strategies, pricing, product offerings, and customer engagement techniques. Identify areas where you can differentiate and improve upon your competitors' approaches.

Shopify Staff
2487 457 415

Hey @StudyBoost.
Thanks for reaching out. 
I appreciate that you have included your online store URL for us to explore! Looking into your store, I noticed that you are using an announcement bar on your homepage, which is great! What do you think about including a discount code or free shipping offer? It would create a buyer incentive to browse the remainder of the store.
Do you happen to have any social media business pages? You could potentially add your social media links to be displayed on the footer of the store. This can provide your customers with business legitimacy and can also assist you with reaching a larger audience. You can add your social media by navigating to the Theme Editor and selecting the Theme Settings to see the section to add social media links
Let me know what you think.

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Shopify Partner
2405 223 540

Hello @StudyBoost,


Good day! Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot.

It's great that you're actively promoting your Shopify store and driving targeted visitors to your website. However, the fact that you're not seeing conversions indicates that there might be some areas that need improvement. Below listed are a few potential reasons why you're not generating sales.

1. Product-Market Fit
Consider whether your products align with the needs and preferences of your target audience. Conduct market research to ensure that there is demand for your products and that they are priced competitively.

2. Website Design and User Experience
Assess your website's design, layout, and navigation. Ensure that it is visually appealing, easy to navigate, and mobile-friendly. A cluttered or confusing website can deter potential customers from making purchases.

3. Product Title, Description, and Images
Make sure your product descriptions are clear, informative, and highlight the benefits of your products. Use high-quality images that showcase your products from multiple angles. Poorly described products or low-quality images can decrease trust and interest. Also, I noticed you can make the product title more SEO friendly.

Study Boost 2023-05-10 10-07-59.png

4. Targeting and Advertisements
Analyze your advertising campaigns to ensure that you're targeting the right audience. Review your ad copy, imagery, and targeting parameters to ensure they align with your target market's preferences and interests.

5. Pricing and Shipping
Evaluate your pricing strategy and compare it to your competitors. Ensure that your prices are reasonable and competitive. Additionally, consider offering transparent shipping options and clearly communicating any associated costs.

6. Checkout Process
Simplify the checkout process to reduce friction for potential customers. Long or complicated forms, unexpected fees, or technical issues can lead to cart abandonment.

7. Customer Support
Provide clear channels for customer support and address any inquiries or concerns promptly. Excellent customer service can foster trust and help resolve any potential issues that may hinder conversions.

8. Marketing Channels
Assess your marketing channels to determine their effectiveness. It's possible that your targeted visitors may not be coming from the right sources. Consider exploring other marketing channels or adjusting your strategies to reach a more receptive audience.

9. Analytics and Data Analysis
Utilize analytics tools to gain insights into visitor behavior and identify any bottlenecks in your conversion funnel. Analyze data such as bounce rates, time spent on site, and exit pages to pinpoint areas that may need improvement.

Remember, building a successful e-commerce business takes time and continuous optimization. Monitor your store's performance, gather feedback from visitors, and make data-driven adjustments to improve your conversion rates.

Plus! I noticed you don't have any blogs added to the store. Through consistent and high-quality blogging, you can improve your website's search engine rankings, drive more traffic to your site, and establish your brand as a trustworthy and knowledgeable source in your industry. By focusing on creating valuable content that addresses your readers' needs, you can build a loyal following and boost your online influence.

Also, add your social media account links to the store footer. If you don't have Facebook, Instagram, and TikTok accounts for your store, consider creating the accounts.

Please don't hesitate to reach out if you require any additional assistance.


flareAI : Get Sales from Google Search, on Autopilot
$10+ billion in eCommerce on Google Search, every day. Find out how much you are missing
2 0 2

Thank you so much for this extensive and helpful advice!