Why is my ordered item's store no longer available online?

Syed11
Visitor
1 0 1

I have make an order on hazelnuts.com .or Dryfruits store.com ..i got messgae check with the link to get latest update on your delivery status but ,the next day when i open the link it says as...

.SOMETHING WENT WRONG 

 STORE IS NOT AVAILABE

what can i do for this they dont have any contact info to connnect also.....anybody please ....thank you.

 

Reply 1 (1)

Lana
Shopify Staff (Retired)
849 77 109

Hello @Syed11!

 

Sorry to hear that you have had this experience.

 

To offer some context here, Shopify is a platform where merchants can come to create and host their online stores, but we do not control individual stores or their orders.

 

When you placed this order, did you receive an order confirmation email? If so, please reply directly to that email, as it will put you in contact with the seller.

Lana | Social Care @ Shopify
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