Why is my store's email not receiving any messages?

[Natalieann01]

I am ready to launch my shop except  my email won’t work. I put in my new email address and when I test out the “contact us” nothing ever reaches me. Also, I’ve been testing out the subscribe button and nothing. Please help so I can open this shop up. 

[jordanholmes]

Hello,

The contact us form will send to the email address that is set in your notifications settings (not your store email).

Admin Settings > Notifications

Add a contact page to your store · Shopify Help Center

[SBaker6]

Hi Natalieann01 I'm new to discussion.  Did you launch your store?  I can possibly answer your question.  Have you try to create password?