Why is Shopify billing more than expected?

[PPBClayCreation]

Hi, I’ve been having some problems with my billing with Shopify, it’s taken more money that what it said it was going to take, it’s take. £50 out of my bank when it was supposed to be £25 any answers on how I can fix this or delete my card? 

[SealSubs-Roan]

Hi @PPBClayCreation !

Since this is a billing issue, it would be best to reach out to Shopify support team directly so, they can further assist you. You can reach out to them by going through their Shopify Help Center and enter your concern on AI chat box, respond to it until the "I still need help" or "chat with a support advisor" option appear.

[PPBClayCreation]

Hi, I’ve already dint that and they didn’t help in the end I’ve had to pay
them lots of money to even such down my store because they was taking more
money than they supposed to! There no contact information which is stupid,
no one I can talk to that can get me my money back. Some one said it was
because I wasn’t making sales which is stupid again cuz they should have
put that in the terms and conditions with this payment! Which they did not
there’s nothing that can be done now so don’t worry I commented this ages
ago anyways