Why is Shopify getting worse week by week?

[Soundbright]

Changes from Shopify that make it by now one of the worst e-commerce platforms out there: 
- changes in data structure, not allowing you to properly run accounting reports (necessary for bigger clientes), e.g. in the sales reports transactions are markets as returns when they are still in process/ being shipped back. WHY 
- New custom report tool doesn't include any ID fields, how am I able to match any data outside of Shopify? 
- Moving Paypal transactions into shopify without proper communication and preparation.  e.g. when a payment is unsuccessful I cant see this anywhere unless I click through all my orders individually. 

Overall, Shopify got significantly worse over the last 12 months. It's now a tool that can only be used to companies or individuals who want to build their business only on Shopify and dont have any other tools.