Why is the new admin page not up to par?

Why is the new admin page not up to par?

sunandsnow
Tourist
11 0 6

I hope that they now get the message

Reply 1 (1)

DaisyVo
Shopify Partner
3688 402 488

Hi @sunandsnow 

If you're experiencing issues with Shopify's new admin page, such as loading problems or blank screens, consider the following steps:

  1. Clear Browser Cache and Cookies: Accumulated data can cause display issues. Clear your browser's cache and cookies, then restart the browser.
  2. Use Incognito/Private Mode: Open your browser in incognito or private mode to rule out issues caused by extensions or cached data.
  3. Try a Different Browser: Switch to another supported browser to determine if the issue is browser-specific.
  4. Update Browser and Device: Ensure both your browser and operating system are up to date, as outdated software can lead to compatibility issues.
  5. Check Internet Connection: A stable internet connection is crucial. Try switching networks or resetting your router to rule out connectivity problems.
  6. Disable Extensions and Firewalls: Browser extensions, firewalls, or VPNs can interfere with page loading. Temporarily disable them to see if they are the cause.
  7. Use the Shopify Mobile App: If issues persist on the desktop, try accessing the admin through the Shopify mobile app as an alternative.

If none of these steps resolve the problem, it's advisable to contact Shopify Support for further assistance.

Please let us know if our reply is helpful by giving it a Like or marking it as a Solution!

Avada SEO & Image Optimizer - The #1 SEO solution