Feedback for your online store from the community
This is my first week doing this, and I've seen 47% reached checkout, but 0 added to cart.
how long does it take to start getting sales? I'm running a fb ad, and pinterest, getting very few clicks.
https://9e9e7a-4.myshopify.com/
Solved! Go to the solution
This is an accepted solution.
Hi @Jill61
Without getting too specific, I think the main issue with your site is lack of trust. Shoppers have concerns when buying from unfamiliar stores, some of which can be addressed easily, here's a few suggestions:
1. Get your own domain name rather than a Shopify one.
2. Have easily accessible shipping & returns policies.
3. Have an about us section - tell your story.
4. Get and Display product reviews.
5. Display trust icons like money-back guarantee, returns, SSL security, secure checkout, free exchanges, and 24/7 customer support. These elements reassure customers about their shopping experience.
6. Make a good first impression - I notice your hero button on home page still says "Button label", and you can't read your logo
A few things to think about, hope it helps
This is an accepted solution.
Hi @Jill61
Without getting too specific, I think the main issue with your site is lack of trust. Shoppers have concerns when buying from unfamiliar stores, some of which can be addressed easily, here's a few suggestions:
1. Get your own domain name rather than a Shopify one.
2. Have easily accessible shipping & returns policies.
3. Have an about us section - tell your story.
4. Get and Display product reviews.
5. Display trust icons like money-back guarantee, returns, SSL security, secure checkout, free exchanges, and 24/7 customer support. These elements reassure customers about their shopping experience.
6. Make a good first impression - I notice your hero button on home page still says "Button label", and you can't read your logo
A few things to think about, hope it helps
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