Solved

Why isn't my website loading on different devices?

SabaK2
Visitor
2 0 1

HI!

 

I have the kind of problem, when website opens normally on pc that shopify accaunt is attached to, however on any other gadget the site can not be reached. it was working perfectly like 3 days ago, then I adde new page and it messed up, I dont know what to do please help

klab.com.ge

Accepted Solution (1)

flareAI
Shopify Partner
2405 223 538

This is an accepted solution.

Hello @SabaK2,

 

Greetings from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot! I am Gina, and I am here to help.


What other gadget did you try? I tried on my mobile phone and your store is loading without any issues.


* I would advise clearing the browser cache and cookies on the device that is having trouble accessing the website. This can often solve issues related to outdated or corrupted data stored in the browser.
* Try accessing the website using a different browser on the device. If the issue is with the browser, this may help you determine if it is a browser-specific issue.
* Restart the device and try accessing the website again. Sometimes a simple restart can solve connectivity issues.


Gina

flareAI : Get Sales from Google Search, on Autopilot
$10+ billion in eCommerce on Google Search, every day. Find out how much you are missing

View solution in original post

Replies 2 (2)

flareAI
Shopify Partner
2405 223 538

This is an accepted solution.

Hello @SabaK2,

 

Greetings from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot! I am Gina, and I am here to help.


What other gadget did you try? I tried on my mobile phone and your store is loading without any issues.


* I would advise clearing the browser cache and cookies on the device that is having trouble accessing the website. This can often solve issues related to outdated or corrupted data stored in the browser.
* Try accessing the website using a different browser on the device. If the issue is with the browser, this may help you determine if it is a browser-specific issue.
* Restart the device and try accessing the website again. Sometimes a simple restart can solve connectivity issues.


Gina

flareAI : Get Sales from Google Search, on Autopilot
$10+ billion in eCommerce on Google Search, every day. Find out how much you are missing
SabaK2
Visitor
2 0 1

I fixed it already no worries