Wrong item received

[sidanan97]

I ordered a item of rs 1499 and my order id is #3001 i got an wrong item which is completely different from the ordered item. The delivered item is also very low quality item i am very disappointed. Why this happen …? please look after on this and help me to get back my money. Thank you 

[sidanan97]

The store name is called shoes update . Here i am attaching a screenshot

[sidanan97]

The store name is called shoesupdate, Please help me to get the refund #3001