FROM CACHE - en_header

INTERNAL_SERVER_ERROR when trying to create shopify checkout

Solved
petertait
Tourist
7 0 1

When trying to create a new checkout (not access checkout window) I get this error:

index.js:3972 Uncaught (in promise) Error: [{"message":"Internal error. Looks like something went wrong on our end.\nRequest ID: c19251db-326b-4fa8-b61e-df36c5bb7e02 (include this in support requests).","extensions":{"code":"INTERNAL_SERVER_ERROR","requestId":"c19251db-326b-4fa8-b61e-df36c5bb7e02"}}]

 

Important to note that if I swap my API details to a fresh shopify store, i no longer get these errors when creating a new checkout.

Accepted Solution (1)

Accepted Solutions
Jason
Shopify Expert
10921 193 2198

This is an accepted solution.

I'd first rule out that checkouts are even enabled on that shop. Maybe it's a frozen shop, or one on the pause/build plan.

★ I jump on these forums in my free time to help and share some insights. Not looking to be hired, and not looking for work. http://freakdesign.com.au ★

View solution in original post

Replies 2 (2)
Jason
Shopify Expert
10921 193 2198

This is an accepted solution.

I'd first rule out that checkouts are even enabled on that shop. Maybe it's a frozen shop, or one on the pause/build plan.

★ I jump on these forums in my free time to help and share some insights. Not looking to be hired, and not looking for work. http://freakdesign.com.au ★
alexhales42803
New Member
2 0 0

Same error i have been facing with my website when i click on checkout option it show internal server error.