"Internal error" when querying MediaImage node on the Storefront API

div_eloper
New Member
2 0 2

Storefront API Version: 2021-10.

What I'm trying to do: Query `MediaImage` data associated with a product metafield.

After :

  1. Creating a product metafield with Shopify's new metafields interface
  2. Using the Admin API to expose the metafield to the Storefront API
  3. Uploading an image as the metafield's value for a particular product

I use the following query to request the image data contained in the metafield:

query {
  product(handle: "high-roller-skates") {
    handle
    metafields(first: 5) {
      edges {
        node {
          namespace
          key
          value
        }
      }
    }
  }
}

 which returns:

{
  "data": {
    "product": {
      "handle": "high-roller-skates",
      "metafields": {
        "edges": [
          {
            "node": {
              "namespace": "my_fields",
              "key": "bearings",
              "value": "gid:\/\/shopify\/MediaImage\/20867885990023"
            }
          }
        ]
      }
    }
  }
}

Using the Shopify Global ID given in the metafield's `value`, I run a second query for the actual image data:

{
  node(id: "gid://shopify/MediaImage/20867885990023") {
    ... on MediaImage {
      id
      image {
        altText
        originalSrc
      }
      mediaContentType
    }
  }
}

 

Unfortunately, this results in an `INTERNAL_SERVER_ERROR`:

{
  "errors": [
    {
      "message": "Internal error. Looks like something went wrong on our end.\nRequest ID: fc94c2e8-9b59-4d8e-9eb3-2eb2a6e49f78 (include this in support requests).",
      "extensions": {
        "code": "INTERNAL_SERVER_ERROR",
        "requestId": "fc94c2e8-9b59-4d8e-9eb3-2eb2a6e49f78"
      }
    }
  ]
}

 

I've tried using the base-64 encoded version of the global ID ("Z2lkOi8vc2hvcGlmeS9NZWRpYUltYWdlLzIwODY3ODg1OTkwMDIz"), but this results in the same `INTERNAL_SERVER_ERROR`.

Is this a bug in the Storefront API, or is there another issue at play?

Replies 2 (2)
swalkinshaw
Shopify Staff
19 4 7

This is a bug on Shopify's side as you suspected. I've created an issue internally and it should hopefully be fixed soon.

Thank you for the very detailed post.

div_eloper
New Member
2 0 2

Thank you so much for the response and for creating the bug ticket, @swalkinshaw!