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cancel basic plan without password

tipnflem
New Member
1 0 0

My password isn't working and I don't see the email associated with the store. Can I get someone from the backend to cancel, or is there a number where I can personally talk to someone. I can no longer afford the subscription. I currently had to pause the store, just to stop payments.

 

Reply 1 (1)
Zworthkey
Shopify Partner
5581 642 1507

@tipnflem hey, get Shopify customer support for that  , Checkout the link:
https://help.shopify.com/en/questions#/contact

I hope your problem may be sort-out by this.
thank you.