Questions, troubleshooting, and feedback on Subscription APIs
Hi there! 🙂 Our app provides reports/tools based off subscription data, eg. MRR, email automation for subscriptions, etc. (more info here - https://metorik.com/features/subscriptions).
Is it possible to use the new subscription APIs to get subscription contacts (read only) that were made by other apps like Recharge/Bold? So we can use them for reporting purposes for the Merchant?
I've contacted shopify support about this multiple times and unfortunately you cannot. You can only see subscriptions that your app has created.
I had the same experience as @eat_to_evolve , Support declined my request. I had seen a few references in docs to the scope READ_ALL_SUBSCRIPTION_CONTRACTS (versus READ_OWN_SUBSCRIPTION_CONTRACTS) , but they aren't granting it to anyone right now.
We ended up using Bold's Subscription V2 API to read their equivalent of subscription contracts and re-creating them as new Shopify Subscription Contracts under our own app.
Thanks for the heads up! 🙂
@Shopify, this would be an incredible addition and make the subscription APIs significantly more useful for apps like mine that want to provide analytics/tools for the subscription data. Even if it requires a manual review, please consider adding this scope so we can provide more value to merchants on Shopify.
Here's a simple use case. With the old subscriptions, I had customers tagged as active vs inactive so I could customize my theme. Bold Subscriptions does the tagging for me. Now if I switch to the new version of subscriptions via Shopify checkout, Bold no longer supports tagging.
I know some subscription apps do support tagging for subscriptions they created, but there is a mess of new subscription apps on the market with inconsistent features, not all of them do tagging. I'd like to have a tagging app I use (Mechanic) do the tagging regardless of which app created the subscription.
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