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note_attributes not being transferred to new order via subscription.

Solved
eat_to_evolve
Excursionist
18 0 7
We are currently in the process of implementing subscriptions using the Shopify subscriptions api through Paywhirl. We are having an issue with note_attributes field being applied to new orders from the subscription.
 
On our checkout, we have a custom list input to gather a delivery date and it is being saved to our order into the note_attributes field like so.
 

 

 

 

 

"note_attributes": [
            {
                "name": "delivery-date",
                "value": "2021-02-16T06:01:08.031Z"
            }
        ],

 

 

 

 

 
When a new order is processed from the subscription renewal, it does not seem to also transfer the note_attributes from the initial order. Is this intended behavior that it does?
 
The new order has 

 

 

 

{
  "note_attributes" : []
}

 

 

 

 
It is causing issues for us because we need to know the users delivery date and they are unable to pick it again since it is an automatic subscription.
 
I've reached out to Paywhirl Developers and they said that this sounds like a bug in the shopify API's, so just want to see if there is anything that can be done.
 
Thank you.
Accepted Solution (1)

Accepted Solutions
ThomazReis
Shopify Staff
Shopify Staff
19 8 6

This is an accepted solution.

Hi,

Thank you for your message. We are aware of this issue and we are working on a solution for this.

Sorry for any inconvenience.

View solution in original post

Replies 2 (2)
ThomazReis
Shopify Staff
Shopify Staff
19 8 6

This is an accepted solution.

Hi,

Thank you for your message. We are aware of this issue and we are working on a solution for this.

Sorry for any inconvenience.

dog-kitchen
New Member
3 0 0

Hi, any update on this? We're having the same exact problem.

Thanks!