I am new on Shopify and I am looking for a subscription app that let our customers purchase subscription boxes and one-time purchases products on the same cart using Stripe as payment gateways. I found some apps that fit on the Shopify app store such as Recharge, Bold or Paywhirl but they all require as payment gateway Shopify payments.
With the release of Subscription API it is said that "To use subscriptions, the merchant must be using Shopify Payments as their primary payment gateway". As France not on the list of supported countries for Shopify payment, we are not able to add recurring payment and subscription product on our Shopify store.
I know that Shopify is still developing some subscription features and that will be released later this year. And on their product roadmap is written that they are going to add additional gateways such as stripe or PayPal in Q2 2021.
|Additional gateway: PayPal Express||Q2 2021|
|Additional gateways: Stripe||Q2 2021|
I'd like to ask when exactly these features will be available? and if there is any other solution for us now?
Thank you very much!
Unfortunately, we don't have any updates on this. The Q2 2021 roadmap is still accurate for supporting these additional gateways.
Stripe gateway support is still planned for Q4. Unfortunately, we cannot give more details than that regarding a date.
We do not have details to share at the moment regarding the availability of Shopify payments in Poland, unfortunately.
I hope this helps.
Thank you Nika for your message !
We are also in a similar situation as you and the integration of Stripe is becoming vital for our business.
Luckily, in France, we have PayPal Express which allows us to take into account the subscription. On the other hand, the unique use of PayPal drastically reduces the conversion rate and a lot of people stop at the moment of paying...
Is there any news on the progress of Stripe integration?
Thanks for your help ...
We're halfway through Q4 I am building a new store that needs that feature which we plan to launch before the end of the year. Is there any update as to when this functionality will be available?
We appreciate the importance of this feature to you, and we appreciate your patience. This feature is currently being beta tested and is still on track to be delivered in Q4 of this year.
Another month has passed and so far I do not see the Stripe situation resolved - it is so crucial to many of us and an update would be massively appreciated! Many thanks in advance!
Did other chat members find any alternative solutions or also still stuck? On the issue with Paypal, given Paypal Express allows to also include credit cards (without login), do you still experience the same conversion rate drop?
Hope all is well - had posted on this topic a few days back and wanted to kindly follow up and get an answer by Shopify. Your update would be much appreciated. Thanks!
Thank you for your response, appreciate it. I just struggle do understand why Shopify does not put higher priority on this. There seem plenty of people that need this across Europe as many use Shopify specifically for the purpose of e-commerce subscription boxes. At the same time, the roll out of Shopify Payment seems not to happen.
As such, mind providing us with alternative solutions or tips how other people have dealt with this?
Many thanks again & kind regards
We are in France and we have been facing the same problem for months ...
A solution exists, it is to use Recharge Checkout. Indeed, since November 2020, Shopify has decided to internalize the Checkout on subscription payments, thus reducing a large number of features on their solution ...
Recharge is used to manage subscriptions (that you know) but before was also master of the payment of the expedition and much more! We have asked Shopify for the possibility of using this Recharge feature again, which, moreover, is being rolled out to merchants who have created their store before November 2020. We hope that, given the large number of requests, they will be able to restore place functionality!
I invite you to send an email to Shopify support in this free in order to get things done. It is no longer possible to wait so long for payment by card in an e-commerce store ...
Thanks and see you soon!
This is a joke, it has already been delayed by more than a year, shopify has privileged payment solutions that discriminate large portion of the world... Include stripe or make shopify payments available everywhere...
First Q1-Q2 then Q4, then someone from shopify confirmed mid November that it will be in Q4 and now suddenly it's Q1 2022... Should we move to other e-commerce platforms?
I could not agree more. The payment gateway is the most important feature why one would use Shopify and yet it seems that nobody at Shopify takes this very serious. Big parts of the world can't properly use the platform, only because of this one specific delay (and the fact that for whatever reason the Shopify Payment roll-out is also not happening).
Shopify otherwise is such a great solution, we really love it, but it is so disheartening that this one specific, crucial issue so many of us here face is not being fixed.
PLEASE Shopify fix this problem, we beg you!!
I understand how frustrating this must be and how the delay might impact your business opportunities.
We've been busy bringing Stripe and Subscriptions to all of you. The team has been hard at work, and while we've progressed a lot on this initiative, we didn't feel it was quite ready for a Q4 launch in the end. Be sure that this is on top of our priority list at the moment.
Again, we apologize for the delay and the harm that this might have caused. Thank you for your patience 🙇♂️
Thank you again for the patience, we've rolled out compatibility earlier this week. Here's our latest changelog entry https://shopify.dev/changelog/stripe-as-additional-payment-gateway-for-subscriptions