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Sending Order Confirmation email after calling mutation subscriptionBillingAttemptCreate API

camelmasa
Shopify Partner
83 10 27

Hi, 

We are providing the Shopify subscription app.

Previously, Shopify doesn't send order confirmation email after calling mutation subscriptionBillingAttemptCreate API.

Recently, Shopify sends order confirmation email after that.

 

Changed specification?

 

Thanks,

Accepted Solutions (2)

LarryReid
Shopify Staff
87 9 22

This is an accepted solution.

Thanks for reaching out to us. On Tuesday, 2021-05-11 we shipped a fix to a case where the Order Confirmation email was not sent when an order is created by a subscriptionBillingAttempt. That's why you're seeing the emails being sent now. 

To learn more visit the Shopify Help Center or the Community Blog.

View solution in original post

ZoeShopify
Shopify Staff (Retired)
2 1 1

This is an accepted solution.

Hi!

Notifications for order confirmation were meant to be sent for each subscription order, but this was unintentionally left out at launch. This was recently corrected so merchants now receive order confirmation emails.

To learn more visit the Shopify Help Center or the Community Blog.

View solution in original post

Replies 5 (5)

LarryReid
Shopify Staff
87 9 22

This is an accepted solution.

Thanks for reaching out to us. On Tuesday, 2021-05-11 we shipped a fix to a case where the Order Confirmation email was not sent when an order is created by a subscriptionBillingAttempt. That's why you're seeing the emails being sent now. 

To learn more visit the Shopify Help Center or the Community Blog.

camelmasa
Shopify Partner
83 10 27

Hi @LarryReid,

Thanks for replying. I got it.

Can we check that at changelog ? https://changelog.shopify.com/

T
hanks,

LarryReid
Shopify Staff
87 9 22
I get where you're coming from. We don't usually document bug-fixes in the
changelog. I realize this particular situation is perhaps borderline, but
that's why it wasn't documented in the changelog.

To learn more visit the Shopify Help Center or the Community Blog.

ZoeShopify
Shopify Staff (Retired)
2 1 1

This is an accepted solution.

Hi!

Notifications for order confirmation were meant to be sent for each subscription order, but this was unintentionally left out at launch. This was recently corrected so merchants now receive order confirmation emails.

To learn more visit the Shopify Help Center or the Community Blog.

camelmasa
Shopify Partner
83 10 27

I see. Thanks! @ZoeShopify