API

[CatherineWise]

I want to do an automated integration of information from recharge to shopify such as reason of failed payment and number of trials to proceed with the payment. I was told by recharge team that I need to do so through shopify API and by yours through recharge API so I am lost.

[Sam_Cnet]

Hi Catherine,

Yes it’s true would need to use both ReCharge and Shopify Admin API. I’ve worked with both so I can help.

It’s not clear exactly what you’re asking, can we start with the reason of failed payment? Where would you like that to appear in Shopify?

[CatherineWise]

What I need is to make this information available on shopify through customer
note, order note, or customer metafield

[CatherineWise]

And how will this help me show these information on shopify?

[Sam_Cnet]

You’re going to need middleware to bridge ReCharge with Shopify customer fields. 

As a developer first I would get an API key from ReCharge then pull the data I want out. Then I would update Shopify customer meta fields with those values. 

If you’re not working with a developer then look for a customer field app or workflow app that integrates with recharge and can run that automation.